[110092] in North American Network Operators' Group
Re: What to do when your ISP off-shores tech support
daemon@ATHENA.MIT.EDU (Matthew Black)
Wed Dec 24 13:04:11 2008
From: "Matthew Black" <black@csulb.edu>
To: "Tomas L. Byrnes" <tomb@byrneit.net>,<chaim.rieger@gmail.com>, "Jay
Hennigan" <jay@west.net>
Date: Wed, 24 Dec 2008 10:01:42 -0800
In-Reply-To: <70D072392E56884193E3D2DE09C097A9FC1C@pascal.zaphodb.org>
Cc: nanog@nanog.org
Reply-To: Matthew Black <black@csulb.edu>
Errors-To: nanog-bounces@nanog.org
On Wed, 24 Dec 2008 09:51:41 -0800
"Tomas L. Byrnes" <tomb@byrneit.net> wrote:
> Cox Communications has fully on-shore support. Here in SD they are
> actually LOCAL.
>
> Their TS staff are responsive and courteous. I only wish their network
> were more reliable. (They're better than SBC in my experience, however.)
In Verizon land, residential customers do not have
CLEC voice or DSL alternatives. We do not have Cox.
Our area is served by Charter Communications who has
the broadband cable monopoly. Verizon has the fiber
monopoly with their FIOS. AT&T fiber is not possible
in Verizon land. Nobody competes against Verizon for
residential service in Southern California. However,
Charter cable customers can get dial tone and data
services.
matthew black
e-mail postmaster
bargaining unit 9 representative
csueu chapter 315
network services BH-188
california state university, long beach
1250 bellflower boulevard
long beach, ca 90840-0101
work phone: 562-985-5144
