[110091] in North American Network Operators' Group

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Re: What to do when your ISP off-shores tech support

daemon@ATHENA.MIT.EDU (Etaoin Shrdlu)
Wed Dec 24 13:01:59 2008

Date: Wed, 24 Dec 2008 10:01:07 -0800
From: Etaoin Shrdlu <shrdlu@deaddrop.org>
To: Nanog <nanog@nanog.org>
In-Reply-To: <4952767D.6040601@psg.com>
Errors-To: nanog-bounces@nanog.org

Randy Bush wrote:

> On 08.12.24 12:43, Jay Hennigan wrote:
> 
>> Matthew Black wrote:
>>
>>> I've had difficulties reaching anyone with a brain
>>> at my DSL provider Verizon California.
>>
>> Switch to a local ISP with local tech support.

> bingo.

Uh, ditto? Having left SoCal a couple of years ago, my data is a bit 
stale. However, I happily used XO+Covad in three separate locations (in 
SoCal). DSLExtreme also has (or at least had) a good reputation. Verizon 
sucks. In fact, since you are in the Long Beach area, they suck even 
more than they do other places. Vote with your feet.

-- 
The histories of mankind are histories only of the higher classes.

Thomas Malthus


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