[110089] in North American Network Operators' Group
RE: What to do when your ISP off-shores tech support
daemon@ATHENA.MIT.EDU (Tomas L. Byrnes)
Wed Dec 24 12:53:02 2008
Date: Wed, 24 Dec 2008 09:51:41 -0800
In-Reply-To: <1873041366-1230140806-cardhu_decombobulator_blackberry.rim.net-945806518-@bxe325.bisx.prod.on.blackberry>
From: "Tomas L. Byrnes" <tomb@byrneit.net>
To: <chaim.rieger@gmail.com>, "Jay Hennigan" <jay@west.net>,
"Matthew Black" <black@csulb.edu>
Cc: nanog@nanog.org
Errors-To: nanog-bounces@nanog.org
Cox Communications has fully on-shore support. Here in SD they are
actually LOCAL.
Their TS staff are responsive and courteous. I only wish their network
were more reliable. (They're better than SBC in my experience, however.)
>-----Original Message-----
>From: chaim.rieger@gmail.com [mailto:chaim.rieger@gmail.com]
>Sent: Wednesday, December 24, 2008 9:47 AM
>To: Jay Hennigan; Matthew Black
>Cc: nanog@nanog.org
>Subject: Re: What to do when your ISP off-shores tech support
>
>In socal switch to dslextreme
>
>
>------Original Message------
>From: Jay Hennigan
>To: Matthew Black
>Cc: nanog@nanog.org
>Subject: Re: What to do when your ISP off-shores tech support
>Sent: Dec 24, 2008 09:43
>
>Matthew Black wrote:
>> I've had difficulties reaching anyone with a brain
>> at my DSL provider Verizon California.
>
>Switch to a local ISP with local tech support.
>
>--
>Jay Hennigan - CCIE #7880 - Network Engineering - jay@impulse.net
>Impulse Internet Service - http://www.impulse.net/
>Your local telephone and internet company - 805 884-6323 - WB6RDV
>
>
>
>Sent via BlackBerry from T-Mobile
