[103481] in North American Network Operators' Group
RE: Hotmail NOC Contact
daemon@ATHENA.MIT.EDU (Jason J. W. Williams)
Wed Apr 2 18:18:11 2008
Date: Wed, 2 Apr 2008 16:13:25 -0600
From: "Jason J. W. Williams" <williamsjj@digitar.com>
To: "Raymond L. Corbin" <rcorbin@hostmysite.com>, <nanog@merit.edu>
Errors-To: owner-nanog@merit.edu
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Hi Raymond,
It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The =
senders get a 554 error from Hotmail with no description. Our logs on =
our side are clean, so its a bit of a blackbox. We need some insight =
from Hotmail's side. Thank you also for the link.
-J
________________________Jason J. W. WilliamsCOO/CTO, =
DigiTarhttp://www.digitar.com
Voice: 208.343.8520Mobile: 208.863.0727FAX: 208.322-8522
E-mail: williamsjj@digitar.comXMPP/Jabber: williamsjj@digitar.com
-----Original Message-----
From: Raymond L. Corbin [mailto:rcorbin@hostmysite.com]
Sent: Wed 4/2/2008 3:45 PM
To: Jason J. W. Williams; nanog@merit.edu
Subject: RE: Hotmail NOC Contact
=20
Try
=20
https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3Deformts
=20
Is it hotmail users sending your users emails that are being rejected, =
or is it your users sending hotmail emails that end up rejected?
=20
/r
=20
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of =
Jason J. W. Williams
Sent: Wednesday, April 02, 2008 5:31 PM
To: nanog@merit.edu
Subject: Hotmail NOC Contact
=20
Hey All,
Does anyone have a good contact number for the Hotmail NOC? We've got =
e-mails from Hotmail to some of our customers being returned the Hotmail =
sender with a 554 error message fairly regularly. Our logs aren't =
showing any rejections, so we need to talk to Hotmail and find out what =
the 554 means on their side (there's no error description). Any help is =
greatly appreciated.
-J
________________________
Jason J. W. Williams
COO/CTO, DigiTar
http://www.digitar.com
Voice: 208.343.8520
Mobile: 208.863.0727
FAX: 208.322-8522
E-mail: williamsjj@digitar.com
XMPP/Jabber: williamsjj@digitar.com
!SIG:47f3fe96285631435346667!=20
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<P><FONT SIZE=3D2>Hi Raymond,<BR>
<BR>
It's @hotmail.com/@live.com/@msn.com addresses sending to our users. The =
senders get a 554 error from Hotmail with no description. Our logs on =
our side are clean, so its a bit of a blackbox. We need some insight =
from Hotmail's side. Thank you also for the link.<BR>
<BR>
-J<BR>
<BR>
________________________Jason J. W. WilliamsCOO/CTO, =
DigiTarhttp://www.digitar.com<BR>
Voice: 208.343.8520Mobile: 208.863.0727FAX: 208.322-8522<BR>
E-mail: williamsjj@digitar.comXMPP/Jabber: williamsjj@digitar.com<BR>
<BR>
<BR>
<BR>
-----Original Message-----<BR>
From: Raymond L. Corbin [<A =
HREF=3D"mailto:rcorbin@hostmysite.com">mailto:rcorbin@hostmysite.com</A>]=
<BR>
Sent: Wed 4/2/2008 3:45 PM<BR>
To: Jason J. W. Williams; nanog@merit.edu<BR>
Subject: RE: Hotmail NOC Contact<BR>
<BR>
Try<BR>
<BR>
<BR>
<BR>
<A =
HREF=3D"https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3Defo=
rmts">https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3Deform=
ts</A><BR>
<BR>
<BR>
<BR>
Is it hotmail users sending your users emails that are being rejected, =
or is it your users sending hotmail emails that end up rejected?<BR>
<BR>
<BR>
<BR>
/r<BR>
<BR>
<BR>
<BR>
From: owner-nanog@merit.edu [<A =
HREF=3D"mailto:owner-nanog@merit.edu">mailto:owner-nanog@merit.edu</A>] =
On Behalf Of Jason J. W. Williams<BR>
Sent: Wednesday, April 02, 2008 5:31 PM<BR>
To: nanog@merit.edu<BR>
Subject: Hotmail NOC Contact<BR>
<BR>
<BR>
<BR>
Hey All,<BR>
<BR>
Does anyone have a good contact number for the Hotmail NOC? We've got =
e-mails from Hotmail to some of our customers being returned the Hotmail =
sender with a 554 error message fairly regularly. Our logs aren't =
showing any rejections, so we need to talk to Hotmail and find out what =
the 554 means on their side (there's no error description). Any help is =
greatly appreciated.<BR>
<BR>
-J<BR>
<BR>
________________________<BR>
Jason J. W. Williams<BR>
COO/CTO, DigiTar<BR>
<A HREF=3D"http://www.digitar.com">http://www.digitar.com</A><BR>
Voice: 208.343.8520<BR>
Mobile: 208.863.0727<BR>
FAX: 208.322-8522<BR>
E-mail: williamsjj@digitar.com<BR>
XMPP/Jabber: williamsjj@digitar.com<BR>
<BR>
!SIG:47f3fe96285631435346667!<BR>
<BR>
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