[103480] in North American Network Operators' Group
RE: Hotmail NOC Contact
daemon@ATHENA.MIT.EDU (Raymond L. Corbin)
Wed Apr 2 17:56:13 2008
From: "Raymond L. Corbin" <rcorbin@hostmysite.com>
To: "Jason J. W. Williams" <williamsjj@digitar.com>,
"nanog@merit.edu"
<nanog@merit.edu>
Date: Wed, 2 Apr 2008 17:45:58 -0400
In-Reply-To: <D7D0907E265A834D995B9B4FC0078D4E555A@aristotle.boi.corp.us.digitar.com>
Errors-To: owner-nanog@merit.edu
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Try
https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3Deformts
Is it hotmail users sending your users emails that are being rejected, or i=
s it your users sending hotmail emails that end up rejected?
/r
From: owner-nanog@merit.edu [mailto:owner-nanog@merit.edu] On Behalf Of Jas=
on J. W. Williams
Sent: Wednesday, April 02, 2008 5:31 PM
To: nanog@merit.edu
Subject: Hotmail NOC Contact
Hey All,
Does anyone have a good contact number for the Hotmail NOC? We've got e-mai=
ls from Hotmail to some of our customers being returned the Hotmail sender =
with a 554 error message fairly regularly. Our logs aren't showing any reje=
ctions, so we need to talk to Hotmail and find out what the 554 means on th=
eir side (there's no error description). Any help is greatly appreciated.
-J
________________________
Jason J. W. Williams
COO/CTO, DigiTar
http://www.digitar.com
Voice: 208.343.8520
Mobile: 208.863.0727
FAX: 208.322-8522
E-mail: williamsjj@digitar.com
XMPP/Jabber: williamsjj@digitar.com
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<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
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color:#1F497D'>Try<o:p></o:p></span></p>
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<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><a
href=3D"https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3De=
formts">https://support.msn.com/eform.aspx?productKey=3Dedfsmsbl&ct=3De=
formts</a><o:p></o:p></span></p>
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"sans-serif";
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<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>Is it hotmail users sending your users emails that are being
rejected, or is it your users sending hotmail emails that end up rejected?<=
o:p></o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'><o:p> </o:p></span></p>
<p class=3DMsoNormal><span style=3D'font-size:11.0pt;font-family:"Calibri",=
"sans-serif";
color:#1F497D'>/r<o:p></o:p></span></p>
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<p class=3DMsoNormal><b><span style=3D'font-size:10.0pt;font-family:"Tahoma=
","sans-serif"'>From:</span></b><span
style=3D'font-size:10.0pt;font-family:"Tahoma","sans-serif"'> owner-nanog@m=
erit.edu
[mailto:owner-nanog@merit.edu] <b>On Behalf Of </b>Jason J. W. Williams<br>
<b>Sent:</b> Wednesday, April 02, 2008 5:31 PM<br>
<b>To:</b> nanog@merit.edu<br>
<b>Subject:</b> Hotmail NOC Contact<o:p></o:p></span></p>
</div>
</div>
<p class=3DMsoNormal><o:p> </o:p></p>
<p style=3D'margin-bottom:12.0pt'><span style=3D'font-size:10.0pt'>Hey All,=
<br>
<br>
Does anyone have a good contact number for the Hotmail NOC? We've got e-mai=
ls
from Hotmail to some of our customers being returned the Hotmail sender wit=
h a
554 error message fairly regularly. Our logs aren't showing any rejections,=
so
we need to talk to Hotmail and find out what the 554 means on their side
(there's no error description). Any help is greatly appreciated.<br>
<br>
-J<br>
<br>
________________________<br>
Jason J. W. Williams<br>
COO/CTO, DigiTar<br>
<a href=3D"http://www.digitar.com">http://www.digitar.com</a><br>
Voice: 208.343.8520<br>
Mobile: 208.863.0727<br>
FAX: 208.322-8522<br>
E-mail: williamsjj@digitar.com<br>
XMPP/Jabber: williamsjj@digitar.com</span><o:p></o:p></p>
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