[6671] in APO Printshop
Re: Office Door
daemon@ATHENA.MIT.EDU (Mitchell E Berger)
Mon May 13 13:57:42 2013
Date: Mon, 13 May 2013 13:57:35 -0400 (EDT)
From: Mitchell E Berger <mitchb@MIT.EDU>
To: Alex Dehnert <alex@dehnerts.com>
cc: Michael J Person <mjperson@MIT.EDU>,
"apo-printshop@mit.edu" <apo-printshop@MIT.EDU>
In-Reply-To: <519120FF.4060008@dehnerts.com>
On Mon, 13 May 2013, Alex Dehnert wrote:
> On 05/13/2013 01:05 PM, Mitchell E Berger wrote:
>> The simple and relevant question before pursuing most of this is whether
>> the lock clicks when you present your card.
>
> I mean, having gotten several hundred emails about card updates since I
> made the ASA DB <-> CAC link go live a year ago, I can say pretty
> confidently CAC usually emails when they do them, and I could check
> whether the emails happened much more easily than what the door looked
> like, so I did that.
Yes, I know. That wasn't for you; it was telling Mike which debugging
info would help next time.
Mitch
> In any case, CAC replied to my email with "The rest seem up to date.
> Michael was either skipped over, or something happened between February,
> and now in regards to his card. Regardless, he should be all set now."
>
>> The light is irrelevant;
>> on these readers, it will look pretty similar for a disallowed card,
>> but either the lock clicks open and you're experiencing a mechanical
>> issue with the door, or your card isn't being accepted and the lock
>> does not click open.
>>
>> Mitch
>>
>> On Mon, 13 May 2013, Michael J Person wrote:
>>
>>> Ah, OK. Maybe maybe I was told the president was "on it", but never
>>> got a confirmation at the other end. My mistake...
>
> Eh, I blame the ASA. :/ We don't really document how the process works
> very well, though improving that is on my todo list to fix.
>
>>>
>>> (Note I can't see that page https://asa.mit.edu/groups/11/space/ as I
>>> get a 403 Forbidden error.)
>
> Oh, yeah, that's only visible to the APO President and Treasurer (and
> ASA people).
>
> ~~Alex
>
>>>
>>> Thanks,
>>>
>>> -Mike
>>>
>>>
>>>
>>> On May 13, 2013, at 11:03 AM, Alex Dehnert <alex@dehnerts.com>
>>> wrote:
>>>
>>>> Does the President have better information on this than "You're listed
>>>> in the ASA Database as having access?" (ie,
>>>> onhttps://asa.mit.edu/groups/11/space/)?
>>>>
>>>> The way that process works is that the President adds you to the
>>>> Database. The database will then generate an email to CAC telling them
>>>> to update the door. CAC will generally reply to the email when they do
>>>> so. In this case, I don't see such a reply, so I suspect CAC missed that
>>>> email. I've poked them again about it. (In general, if apo-exec doesn't
>>>> see a reply from CAC within a week or so, they should go ahead and
>>>> follow up.)
>>>>
>>>> ~~Alex
>>>> (APO inactive, but also ASA Database maintainer)
>>>>
>>>> On 05/13/2013 10:52 AM, Michael J Person wrote:
>>>>> Hi folks,
>>>>>
>>>>> I think my next step is to go to the office and have an active
>>>>> give me a door tutorial. I must be doing something wrong, as the
>>>>> president assured me my card was active, and yet I failed to be able
>>>>> to open the door again yesterday.
>>>>>
>>>>> Note that my ID card works everywhere else as expected, so I
>>>>> expect it's not the card at fault. More likely me, I guess...
>>>>>
>>>>> I swipe the card, the light turns green, and then I am unable to
>>>>> open the door. (Door neither pulls nor pushes, and the handle
>>>>> doesn't turn.) Can anyone thing of something I'm doing wrong off
>>>>> the top of their heads?
>>>>>
>>>>> -Mike
>>>>>
>>>
>>>
>
