[6672] in APO Printshop
Re: Office Door (fwd)
daemon@ATHENA.MIT.EDU (Leonard H Tower Jr.)
Mon May 13 13:58:16 2013
Date: Mon, 13 May 2013 13:58:09 -0400 (EDT)
From: "Leonard H Tower Jr." <tower@alum.mit.edu>
To: apo-exec@mit.edu
cc: apo-printshop@mit.edu
---------- Forwarded message ----------
Date: Mon, 13 May 2013 13:21:03 -0400
From: Alex Dehnert <alex@dehnerts.com>
To: Mitchell E Berger <mitchb@mit.edu>
Cc: Michael J Person <mjperson@mit.edu>,
     "apo-printshop@mit.edu" <apo-printshop@mit.edu>
Subject: Re: Office Door
On 05/13/2013 01:05 PM, Mitchell E Berger wrote:
> The simple and relevant question before pursuing most of this is whether
> the lock clicks when you present your card.
I mean, having gotten several hundred emails about card updates since I
made the ASA DB <-> CAC link go live a year ago, I can say pretty
confidently CAC usually emails when they do them, and I could check
whether the emails happened much more easily than what the door looked
like, so I did that.
In any case, CAC replied to my email with "The rest seem up to date.
Michael was either skipped over, or something happened between February,
and now in regards to his card.  Regardless, he should be all set now."
> The light is irrelevant;
> on these readers, it will look pretty similar for a disallowed card,
> but either the lock clicks open and you're experiencing a mechanical
> issue with the door, or your card isn't being accepted and the lock
> does not click open.
>
> Mitch
>
> On Mon, 13 May 2013, Michael J Person wrote:
>
>> Ah, OK.  Maybe maybe I was told the president was "on it", but never
>> got a confirmation at the other end.  My mistake...
Eh, I blame the ASA. :/ We don't really document how the process works
very well, though improving that is on my todo list to fix.
>>
>> (Note I can't see that page https://asa.mit.edu/groups/11/space/ as I
>> get a 403 Forbidden error.)
Oh, yeah, that's only visible to the APO President and Treasurer (and
ASA people).
~~Alex
>>
>> Thanks,
>>
>> -Mike
>>
>>
>>
>> On May 13, 2013, at 11:03 AM, Alex Dehnert <alex@dehnerts.com>
>> wrote:
>>
>>> Does the President have better information on this than "You're listed
>>> in the ASA Database as having access?" (ie,
>>> onhttps://asa.mit.edu/groups/11/space/)?
>>>
>>> The way that process works is that the President adds you to the
>>> Database. The database will then generate an email to CAC telling them
>>> to update the door. CAC will generally reply to the email when they do
>>> so. In this case, I don't see such a reply, so I suspect CAC missed that
>>> email. I've poked them again about it. (In general, if apo-exec doesn't
>>> see a reply from CAC within a week or so, they should go ahead and
>>> follow up.)
>>>
>>> ~~Alex
>>> (APO inactive, but also ASA Database maintainer)
>>>
>>> On 05/13/2013 10:52 AM, Michael J Person wrote:
>>>> Hi folks,
>>>>
>>>>     I think my next step is to go to the office and have an active
>>>> give me a door tutorial.  I must be doing something wrong, as the
>>>> president assured me my card was active, and yet I failed to be able
>>>> to open the door again yesterday.
>>>>
>>>>     Note that my ID card works everywhere else as expected, so I
>>>> expect it's not the card at fault.  More likely me, I guess...
>>>>
>>>>     I swipe the card, the light turns green, and then I am unable to
>>>> open the door.  (Door neither pulls nor pushes, and the handle
>>>> doesn't turn.)  Can anyone thing of something I'm doing wrong off
>>>> the top of their heads?
>>>>
>>>> -Mike
>>>>
>>
>>