[5540] in APO Printshop

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Re: Wedding invitations - late fees + accepting jobs

daemon@ATHENA.MIT.EDU (Leonard H Tower Jr.)
Sun Jan 18 18:36:45 2009

Date: Sun, 18 Jan 2009 18:36:30 -0500 (EST)
From: "Leonard H Tower Jr." <tower@alum.MIT.EDU>
To: apo-printshop@MIT.EDU
In-Reply-To: <Pine.LNX.4.64L.0901181713160.32496@w20-575-82.mit.edu>

* it has always been the policy of the press shop that

  ONLY QUALIFIED PRESS OPERATORS CAN ACCEPT JOBS

  not the press shop manager
  not the service vice president
  not a chapter officer
  not God ; - }

* the press shop manager has to try and find press ops to do jobs, 
  NOT ACCEPT JOBS

* if a press shop manager (psm) who is a press operator accepts a job,
  then he/she should be sure they have the time to do it for the
  customer by the time the customer needs it

  it's ok for the psm to try to get another press operator to do the
  job, even trying to get a journeyman and a wantabe press op together
  to get a training or qualifying run completed

* late fees have never been good in getting customers to give us
  enough notice.
  they create an expectation, that the APOster letterpress shop can
  get work done on short notice, if the customer is willing to pay
  more.
  when the reality is:
  getting a job printed depends on a qualified press op having the
  time to do the job

  when we had many press ops who could print, it was a way to earn a
  little more money for the press fund.
  but we haven't had this many press ops in a long time

  it is more important, that potential customers understand that
  letterpress printing is very labor intensive.
  that is is NOT like using a word processor and a computer printer.
  that every character is on a physical piece of metal, that needs to
  be hand assembled, and dis-assembled.
  that every piece of paper needs to be feed and taken out of the
  press by hand
  and that there are other steps that take a lot of time

  a short way of saying this, is to tell the customer it could take a
  volunteer ten hours or more to do their print job

* btw, i dislike training or qualifying on jobs that need high quality.
  though i do do it.
  it's hard for a novice to do a high quality job the first or second
  time out.
  which means, i do more of the real work, and they have less of a
  learning experience

yiLFS -len

ps: i suspect that the time frame Anne has for her wedding invitations
will allow Cat to get me or Lori to use Anne's jobs for training or
qualification runs, but maybe not ...

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