[749] in RedHat Linux List

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Re: RedHat support autoresponder malfunctioning?

daemon@ATHENA.MIT.EDU (RHS Linux User)
Thu Oct 24 13:22:32 1996

Date: Thu, 24 Oct 1996 11:13:29 -0600 (MDT)
From: RHS Linux User <toddw@cyberhighway.net>
To: redhat-list@redhat.com
In-Reply-To: <326F2A8A.3A0FEC89@iceonline.com>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com

> the other way around?? Anyone else experienced
> the same problem trying to obtain support for
> recently purchased software? Maybe Applix users
> are not eligible for techsupport or Applix serial
> numbers are not recognized by the autoresponder
> as valid?
Yes, I was trying to get support for RH 4.0 Intel set.  There is an I in
the front of the number (assumedly for Intel) I tried with the I and
without and either way I cannot register at RH site /register and I cannot
get support.  I guess I'll mail the card in and wait a few weeks before it
is entered in the system, then maybe I'll have 2-3 days of support left :)

Todd Weible
toddw@cyberhighway.net


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