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Re: RedHat support autoresponder malfunctioning?

daemon@ATHENA.MIT.EDU (Rick Forrester)
Thu Oct 24 13:32:44 1996

To: redhat-list@redhat.com
Cc: rickf@glacier.jpl.nasa.gov
In-Reply-To: Your message of "Thu, 24 Oct 1996 11:13:29 MDT."
             <Pine.LNX.3.95.961024111151.402A-100000@home.cyberhighway.net> 
Date: Thu, 24 Oct 1996 10:28:19 -0700
From: Rick Forrester <rickf@glacier.jpl.nasa.gov>
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com

> > the other way around?? Anyone else experienced
> > the same problem trying to obtain support for
> > recently purchased software? Maybe Applix users
> > are not eligible for techsupport or Applix serial
> > numbers are not recognized by the autoresponder
> > as valid?
> Yes, I was trying to get support for RH 4.0 Intel set.  There is an I in
> the front of the number (assumedly for Intel) I tried with the I and
> without and either way I cannot register at RH site /register and I cannot
> get support.  I guess I'll mail the card in and wait a few weeks before it
> is entered in the system, then maybe I'll have 2-3 days of support left :)
> 
> Todd Weible
> toddw@cyberhighway.net
> 

Wierd.  I registered 4.0 this morning and had response in my email by 
the time I was ready to close netscrape.

The leading uppercase I was required.

-- 
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| Rick Forrister                 <rickf@glacier.jpl.nasa.gov       |
| "It is error alone which needs support of the government.  Truth |
| can stand by itself. (T. Jefferson)            Vote Libertarian! |
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