[5990] in RedHat Linux List
Re: Thats it...
daemon@ATHENA.MIT.EDU (Dr.W.Tych)
Mon Nov 25 11:25:40 1996
Date: Mon, 25 Nov 1996 15:01:28 +0000
From: "Dr.W.Tych" <w.tych@lancaster.ac.uk>
To: redhat-list@redhat.com
CC: sales@redhat.com, support@redhat.com
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
Dave wrote:
>
> Ok, I for one have about had it.
[...]
I must say that the bitterness expressed in this posting
has some real source. In as much as I admire the excellent
release of Linux that Red Hat 4 undoubtedly is, I am
thoroughly disappointed with the support, apparently
included in the price I paid, and angry about the arrogance of
isolating the supposed support staff behind automatic
e-mail handlers, sending me confusing messages about
exactly which number I was supposed to quote.
If you don't have it, don't sell it, is my gut reaction
to this. Relying on the friendly Linux community to answer
questions _you_ are paid to answer, is not quite the attitude
I would support.
--
__________________Dr. Wlodzimierz (Wlodek) Tych___________________
| Control and Systems Group | phone: +44 1524 593973/593894 |
| IEBS/CRES,Lancaster University | fax: +44 1524 593985 |
| Lancaster LA1 4YQ U.K. | e-mail: w.tych@lancaster.ac.uk |
|__________WWW page: http://cres1.lancs.ac.uk/staff/wtych__________|
____ Lottery is a tax on people who did not listen to what the ____
__________ maths teacher was saying _______________
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