[102290] in RedHat Linux List
Re: RH 5.2 - Variety Pack
daemon@ATHENA.MIT.EDU (Lloyd Sumpter)
Wed Dec 2 11:28:24 1998
In-Reply-To: <36649A3B.29FDF432@iname.com>
Date: Wed, 02 Dec 1998 08:22:01 -0800 (PST)
From: Lloyd Sumpter <Lloyd.Sumpter@BCHydro.bc.ca>
To: redhat-list@redhat.com
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
On 02-Dec-98 Jan Carlson wrote:
> Lloyd Sumpter wrote:
>
>> (eg I wanted to change the menus on X - nothing! Set up mail - Nothing!
>> Set up samba - nothing!) And I have yet to hear from a human from
>> support@redhat.com, despite my many e-mails.
>
> Did you email any questions that were within the scope of what they
> claim to support, i.e. basic installation? If you agreed to support
> only installation, and someone asked you about tweaking X menus
> and sendmail configuration, would you answer?
>
In a word: yes. I consider "installation" to include basic network and GUI
interface. I DON'T consider a system "installed" if all I can get is a login
prompt.
But Redhat has not yet even answered "basic installation" - my first and
most serious problem was that the kernel they supplied crashed. I sent them an
e-mail, and all I have gotten so far are auto-answer replies telling me there's
something wrong with the format of my e-mail, and quoting the website (which I
have read). I asked them to be more specific about exactly what they found
wrong with the format, but all I got was exactly the same form-letter!
>>
>> I'd say get the disk from wherever and get a good book on Linux from the
>> bookstore (shop around - there's one for every level of expertise)
>
> You will not find more concise RedHat 5.x-specific install guide anywhere.
>
Maybe true, which will help you for your first day of use. More general
texts will help you for months (years?) afterwards. Hence, I stand my my
recommendation of buying the Redhat CD and a good general book on Linux.
=======================================================================
Lloyd Sumpter E-MAIL: Lloyd.Sumpter@bchydro.bc.ca
Protection and Control Design or: lsumpter@portal.ca
BC Hydro, Vancouver, CANADA PHONE: (604) 528-3078
"It's better to be at the dock, wishing you were at sea,
than at sea, wishing you were at the dock."
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