[102281] in RedHat Linux List
RE: RH 5.2 - Variety Pack
daemon@ATHENA.MIT.EDU (David Viray)
Wed Dec 2 10:39:46 1998
From: David Viray <Viray@casd.mot.com>
To: redhat-list@redhat.com
Date: Wed, 2 Dec 1998 09:18:26 -0600
Resent-From: redhat-list@redhat.com
Reply-To: redhat-list@redhat.com
I had a problem during configuration that didn't allow the files to copy,
namely a signal 11 problem. They could at least tell me there was a
hardware problem, and to look at the Sig 11 FAQ, or at minimum say: "Sorry,
but we don't feel like supporting you, because your hardware isn't up to
snuff!"
I had to post to the list, and dig around for some info before I could get
one of the file systems formatted. I consider this an INSTALL problem, as I
could not install the software. I had better support from the rest of the
world (the mailing list) than I got from them. It's been over a week since
I mailed them, with no human response.
David Viray
virayaticsddotmotdotcom
> -----Original Message-----
> From: Rick Forrester [SMTP:rickf@glacier.jpl.nasa.gov]
> Sent: Tuesday, December 01, 1998 5:05 PM
> To: redhat-list@redhat.com
> Cc: recipient.list.not.shown
> Subject: Re: RH 5.2 - Variety Pack
>
>
> Viray@casd.mot.com said:
> > It is nice to have the CD for installation, so if you can get the
> > disk/s from somewhere cheaply, don't waste your time with the
> > "Official" redhat distribution unless they decide to start providing
> > the support that they claim to have.
>
> What support did you feel they "claim" to have & don't provide? It's
> rather clearly stated that the free support is limited to basic
> installation & getting the system functional; configuration is
> specifically
> excluded.
>
> Curious.
> --
> Rick Forrister <Richard.Forrister@jpl.nasa.gov>
>
> You'll wonder why your data's lost
> When you load your system with MicroSoft...
>
>
>
> --
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