[7634] in Release_7.7_team

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RE: software updates?

daemon@ATHENA.MIT.EDU (Pam Nicholas)
Fri Sep 9 16:12:43 2011

From: "Pam Nicholas" <pmn@MIT.EDU>
To: Jonathan D Reed <jdreed@mit.edu>
CC: "release-team@mit.edu" <release-team@mit.edu>
Date: Fri, 9 Sep 2011 16:12:34 -0400
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In-Reply-To: <86C4C41E-7DAB-4E06-A706-92F6E061F697@mit.edu>
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Hi Jon,

For some reason your emails were filtered into my Junk folder in Outlook. There were a couple in there you sent a while back too. I checked my rules to make sure I didn't inadevertantly create one to send your messages there, and I had not. Very odd.

Pam

-----Original Message-----
From: Jonathan Reed [mailto:jdreed@MIT.EDU] 
Sent: Thursday, September 08, 2011 1:00 PM
To: Pam Nicholas
Cc: release-team@mit.edu
Subject: Re: software updates?

Hi Pam, 

Did you get my previous e-mail, in which I said:

"""
We believe we know of the cause of this problem, and deployed a software update earlier to fix this.  So we'll be interested as to whether or not the problem goes away.

The behavior of taking software updates on reboot is normal -- at boot time, if the machine has not checked for updates in 3 days, an update is forced.

The other potential cause is that it may indicate problems rebooting, which are hardware-specific.  If this recurs, can you press the "Delete" (not backspace) key while the machine is stuck on the Ubuntu logo and let us know what the last few lines say?
"""

-Jon

On Sep 8, 2011, at 12:55 PM, Pam Nicholas wrote:

> Any thoughts on what would cause this behavior and how to prevent it from happening?
>  
> Thanks
> Pam
>  
> From: Pam Nicholas 
> Sent: Tuesday, September 06, 2011 4:42 PM
> To: release-team@mit.edu
> Subject: software updates?
>  
> Hi,
>  
> We recently converted our public computers in the Libraries to DebAthena, the cluster installation. Today, all except one of the seven machines in Hayden Library were stuck at the Ubuntu screen with the five dots. We rebooted them and observed that at least some of them, if not all, ran software updates after the reboot and then ran ok.
>  
> This is the second time this has happened since we installed DebAthena on the Libraries public machines. Is this a symptom of software updates being deployed? Any suggestions for correcting this behavior?
>  
> Thanks
> Pam
>  
> ---
> Pam Nicholas
> Computer Support Manager
> MIT Libraries, Rm E25-131
> Cambridge, MA 02139
> 617-253-1612
> pmn@mit.edu
>  
>  
>  



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