[6056] in Release_7.7_team
Re: [3partysw] OOffice 2.4.1 segfaults on widescreen Athena workstations [help.mit.edu #702395]
daemon@ATHENA.MIT.EDU (Jonathan Reed)
Mon Sep 8 14:04:56 2008
Cc: Alex T Prengel <alexp@MIT.EDU>, amb@MIT.EDU, geofft@MIT.EDU,
release-team@MIT.EDU
Message-Id: <425827FB-C2DE-4EAF-BEB0-C9FDA529D294@MIT.EDU>
From: Jonathan Reed <jdreed@MIT.EDU>
To: William Cattey <wdc@MIT.EDU>
In-Reply-To: <E7C13DA4-7A33-410A-84EB-6BD33905867B@MIT.EDU>
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Date: Mon, 8 Sep 2008 14:04:13 -0400
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I can confirm that this bug exists. It's only on some Dell 745s with
the ATI RV516 (Radeon X1300/X1550) chipset. If you want a test
machine on which it fails, dewey.mit.edu, one of the OLC machines out
front, exhibits this problem.
Interestingly enough, my machine (also a Dell 745 with an ATI RV516)
fails to exhibit these symptoms.
-Jon
On Sep 8, 2008, at 1:49 PM, William Cattey wrote:
> After a bit of futzing to get my Dell 755 with wide screen monitor
> running the proprietary fglrx driver in wide screen mode, I did:
>
> add ooffice
> ooffice
>
> It started up OOfice 2.4.1 just fine.
>
> I then did ooffice -ver 2.3.1
>
> That too started open office just fine.
>
> Someone needs to visit W20 and try this from an account other than
> geofft, to see if it is account specific. Examining the xorg.0.log
> file and /etc/X11/xorg.conf might also be instructive.
>
> geofft said these were 745s not 755s so my test may not be valid.
> I'll see about scaring up an Athena 745 with wide screen to test with.
>
> -Bill
>
> ----
> Important: IS&T IT staff will *NEVER* ask you for your password, nor
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>
> William Cattey
> Linux Platform Coordinator
> MIT Information Services & Technology
>
> N42-040M, 617-253-0140, wdc@mit.edu
> http://web.mit.edu/wdc/www/
>
>
>
> On Sep 8, 2008, at 12:10 PM, Alex T Prengel wrote:
>
>>
>> Hi,
>>
>> Can you please look into the following Dell graphics problem reported
>> to 3partysw, I'm not in a position to fix it:
>>
>> ****************************************
>>
>> Sun Sep 07 15:15:42 2008: Request 702395 was acted upon.
>> Transaction: Ticket created by geofft
>> Queue: Edtech::3Partysw
>> Subject: [3partysw] OOffice 2.4.1 segfaults on widescreen
>> Athena workstations
>> Owner: Nobody
>> Requestors: geofft@mit.edu
>> Status: new
>> Ticket <URL: https://help.mit.edu/Ticket/Display.html?id=702395 >
>>
>> Hi,
>>
>> On the new Linux Optiplex 745s with widescreen monitors in W20-575
>> (-82 to
>> -86), OpenOffice 2.4.1 segfaults on a null function pointer inside
>> the
>> graphics driver. It works fine on non-widescreen machines.
>>
>> athena% add ooffice
>> athena% ooffice
>> attach: /var/athena/local/ooffice_v2.4.1 attached to /mit/
>> ooffice_v2.4.1
>> for filesystem ooffice_v2.4.1
>> /mit/ooffice_v2.4.1/distrib/i386_rhel4/program/ooffice: line 254:
>> 6072
>> Segmentation fault "$sd_prog/$sd_binary" "$@"
>> athena% gdb /mit/ooffice_v2.4.1/distrib/i386_rhel4/program/
>> ooffice.bin
>> [...]
>> Program received signal SIGSEGV, Segmentation fault.
>> [Switching to Thread -1208281408 (LWP 6113)]
>> 0x00000000 in ?? ()
>> (gdb) bt
>> #0 0x00000000 in ?? ()
>> #1 0x056f0022 in _hook_get_proc_offset ()
>> from /usr/X11R6/lib/modules/dri/fglrx_dri.so
>> #2 0x056ef705 in DRIGetDispatchHandle ()
>> from /usr/X11R6/lib/modules/dri/fglrx_dri.so
>> #3 0x04dea5a3 in dvepInit () from /usr/X11R6/lib/modules/dri/
>> fglrx_dri.so
>> #4 0x04d63b9b in gldvInit () from /usr/X11R6/lib/modules/dri/
>> fglrx_dri.so
>> [...]
>> #20 0x02822b09 in driCreateDisplay () from /usr/X11R6/lib/libGL.so.1
>> #21 0x02845256 in __glXInitialize () from /usr/X11R6/lib/libGL.so.1
>> #22 0x0284116b in __indirect_glCompressedTexSubImage3D ()
>> from /usr/X11R6/lib/libGL.so.1
>> #23 0x028421e3 in glXGetConfig () from /usr/X11R6/lib/libGL.so.1
>> #24 0x049a3877 in X11SalInstance::CreateVirtualDevice ()
>> from
>> /var/athena/local/ooffice_v2.4.1/distrib/i386_rhel4/program/
>> libvclplug_gen680li.so
>> [...]
>>
>> I tried -ver 2.3.1 out of curiosity, but it doesn't seem to load at
>> all
>> (running it directly gives "libvcl680li.so: cannot open shared object
>> file: No such file or directory").
>>
>> *****************************************
>>
>> Alex
>>
>>
>
