[6059] in Release_7.7_team
Re: [3partysw] OOffice 2.4.1 segfaults on widescreen Athena workstations [help.mit.edu #702395]
daemon@ATHENA.MIT.EDU (William Cattey)
Wed Sep 10 17:54:36 2008
In-Reply-To: <07CCF79B-12C7-48E2-A688-CFBE8195CF18@mit.edu>
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Cc: Geoffrey Thomas <geofft@mit.edu>, Alex T Prengel <alexp@mit.edu>,
amb@mit.edu, jdreed@mit.edu, release-team@mit.edu
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From: William Cattey <wdc@MIT.EDU>
Date: Wed, 10 Sep 2008 17:53:52 -0400
To: William Cattey <wdc@mit.edu>
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I successfully ran ooffice on a test machine here, graphic-arts-five-
seventy-six.
I logged onto dewey the consultant machine alleged to have problems
and confirmed
that OpenOffice does NOT run.
I swapped the video card from graphic-arts-five-seventy-six to dewey.
But OpenOffice STILL would not run.
Interesting, n'est pas?
-Bill
----
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William Cattey
Linux Platform Coordinator
MIT Information Services & Technology
N42-040M, 617-253-0140, wdc@mit.edu
http://web.mit.edu/wdc/www/
On Sep 9, 2008, at 7:29 PM, William Cattey wrote:
> I have installed Athena on my 745 with ATI RV516 X1300/X1500.
> I was able to run oofice, so whatever is broken with some systems
> works with mine.
>
> I've requested a spare video card to test with from Hotline.
> My operating theory is that it's a video card firmware rev clash
> with the ATI proprietary driver.
>
> (If they cannot provide one, I will cannibalize my 745 test system.)
>
> -Bill
>
> ----
> Important: IS&T IT staff will *NEVER* ask you for your password,
> nor will MIT send you email requesting your password information.
> Please continue to ignore any email messages that claim to require
> you to provide such information.
> ----
>
> William Cattey
> Linux Platform Coordinator
> MIT Information Services & Technology
>
> N42-040M, 617-253-0140, wdc@mit.edu
> http://web.mit.edu/wdc/www/
>
>
>
> On Sep 8, 2008, at 2:19 PM, Geoffrey Thomas wrote:
>
>> It's not account-specific; it was reported by a user who came into
>> SIPB (and another user later that evening), and I tested with
>> sipbtest.
>>
>> I can provide a more detailed backtrace or send you xorg.conf and
>> the logs, if that would help.
>>
>> --
>> Geoffrey Thomas
>> geofft@mit.edu
>>
>> On Mon, 8 Sep 2008, William Cattey wrote:
>>
>>> After a bit of futzing to get my Dell 755 with wide screen
>>> monitor running the proprietary fglrx driver in wide screen mode,
>>> I did:
>>>
>>> add ooffice
>>> ooffice
>>>
>>> It started up OOfice 2.4.1 just fine.
>>>
>>> I then did ooffice -ver 2.3.1
>>>
>>> That too started open office just fine.
>>>
>>> Someone needs to visit W20 and try this from an account other
>>> than geofft, to see if it is account specific. Examining the
>>> xorg.0.log file and /etc/X11/xorg.conf might also be instructive.
>>>
>>> geofft said these were 745s not 755s so my test may not be
>>> valid. I'll see about scaring up an Athena 745 with wide screen
>>> to test with.
>>>
>>> -Bill
>>>
>>> ----
>>> Important: IS&T IT staff will *NEVER* ask you for your password,
>>> nor will MIT send you email requesting your password information.
>>> Please continue to ignore any email messages that claim to
>>> require you to provide such information.
>>> ----
>>>
>>> William Cattey
>>> Linux Platform Coordinator
>>> MIT Information Services & Technology
>>>
>>> N42-040M, 617-253-0140, wdc@mit.edu
>>> http://web.mit.edu/wdc/www/
>>>
>>>
>>>
>>> On Sep 8, 2008, at 12:10 PM, Alex T Prengel wrote:
>>>
>>>> Hi,
>>>> Can you please look into the following Dell graphics problem
>>>> reported
>>>> to 3partysw, I'm not in a position to fix it:
>>>> ****************************************
>>>> Sun Sep 07 15:15:42 2008: Request 702395 was acted upon.
>>>> Transaction: Ticket created by geofft
>>>> Queue: Edtech::3Partysw
>>>> Subject: [3partysw] OOffice 2.4.1 segfaults on widescreen
>>>> Athena workstations
>>>> Owner: Nobody
>>>> Requestors: geofft@mit.edu
>>>> Status: new
>>>> Ticket <URL: https://help.mit.edu/Ticket/Display.html?id=702395 >
>>>> Hi,
>>>> On the new Linux Optiplex 745s with widescreen monitors in
>>>> W20-575 (-82 to
>>>> -86), OpenOffice 2.4.1 segfaults on a null function pointer
>>>> inside the
>>>> graphics driver. It works fine on non-widescreen machines.
>>>> athena% add ooffice
>>>> athena% ooffice
>>>> attach: /var/athena/local/ooffice_v2.4.1 attached to /mit/
>>>> ooffice_v2.4.1
>>>> for filesystem ooffice_v2.4.1
>>>> /mit/ooffice_v2.4.1/distrib/i386_rhel4/program/ooffice: line
>>>> 254: 6072
>>>> Segmentation fault "$sd_prog/$sd_binary" "$@"
>>>> athena% gdb /mit/ooffice_v2.4.1/distrib/i386_rhel4/program/
>>>> ooffice.bin
>>>> [...]
>>>> Program received signal SIGSEGV, Segmentation fault.
>>>> [Switching to Thread -1208281408 (LWP 6113)]
>>>> 0x00000000 in ?? ()
>>>> (gdb) bt
>>>> #0 0x00000000 in ?? ()
>>>> #1 0x056f0022 in _hook_get_proc_offset ()
>>>> from /usr/X11R6/lib/modules/dri/fglrx_dri.so
>>>> #2 0x056ef705 in DRIGetDispatchHandle ()
>>>> from /usr/X11R6/lib/modules/dri/fglrx_dri.so
>>>> #3 0x04dea5a3 in dvepInit () from /usr/X11R6/lib/modules/dri/
>>>> fglrx_dri.so
>>>> #4 0x04d63b9b in gldvInit () from /usr/X11R6/lib/modules/dri/
>>>> fglrx_dri.so
>>>> [...]
>>>> #20 0x02822b09 in driCreateDisplay () from /usr/X11R6/lib/
>>>> libGL.so.1
>>>> #21 0x02845256 in __glXInitialize () from /usr/X11R6/lib/libGL.so.1
>>>> #22 0x0284116b in __indirect_glCompressedTexSubImage3D ()
>>>> from /usr/X11R6/lib/libGL.so.1
>>>> #23 0x028421e3 in glXGetConfig () from /usr/X11R6/lib/libGL.so.1
>>>> #24 0x049a3877 in X11SalInstance::CreateVirtualDevice ()
>>>> from
>>>> /var/athena/local/ooffice_v2.4.1/distrib/i386_rhel4/program/
>>>> libvclplug_gen680li.so
>>>> [...]
>>>> I tried -ver 2.3.1 out of curiosity, but it doesn't seem to load
>>>> at all
>>>> (running it directly gives "libvcl680li.so: cannot open shared
>>>> object
>>>> file: No such file or directory").
>>>> *****************************************
>>>>
>>>> Alex
>>>
>
