[3459] in Release_7.7_team

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Re: Mozilla multiple instances

daemon@ATHENA.MIT.EDU (Oliver Thomas)
Fri Sep 6 16:48:05 2002

Date: Fri, 6 Sep 2002 16:48:09 -0400
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Cc: Oliver Thomas <othomas@mit.edu>, William Cattey <wdc@mit.edu>,
        Greg Hudson <ghudson@mit.edu>, <release-team@mit.edu>
To: "t. belton" <tbelton@mit.edu>
From: Oliver Thomas <othomas@MIT.EDU>
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> Look: Let me try first to make the dialogs more responsive, either by
> changing what Mozilla's own dialogs say in the chrome or by adding a
> helpful message of our own. I'll do that and you can evaluate it for
> user-comprehensibility.

That's sounds reasonable. Keeping the user from doing the wrong thing is 
almost as good as making the right thing happen automatically.

 > I guess my problem is that I don't consider unexpectedly getting the
 > Profile Manager dialog "serious trouble." Annoying, yes, especially for
 > the help desk. Worth trying to work around, sure, especially for the 
sake
 > of the help desk. But not serious trouble. Not data-destructive, nor 
does
 > it even crash the browser.

Getting the dialog itself is not "serious trouble" but it's easy to see 
how the user might assume there's a problem, and try to do the right 
thing by creating a new profile or deleting the offending one, and get 
himself into trouble that way (while well intentioned). Anyway, a more 
explanatory dialog would prevent this as well, so I think we're good.

Oliver


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