[27687] in Athena Bugs
Re: Debathena: firefox
daemon@ATHENA.MIT.EDU (Christopher Chapman)
Wed Oct 29 18:13:13 2014
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Date: Wed, 29 Oct 2014 18:13:04 -0400
Message-ID: <CANxEy719YA8Z=hKn5_JLb1ftoU_vZmOX=Cbo6k-2R=oDg_JnQg@mail.gmail.com>
From: Christopher Chapman <cchapman@mit.edu>
To: Jonathan D Reed <jdreed@mit.edu>
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Oh, okay. I apologize. Thanks for the info. Should I contact athena-help to
resolve the issue with the old configuration files? thanks again.
-Chris
On Wed, Oct 29, 2014 at 6:10 PM, Jonathan D Reed <jdreed@mit.edu> wrote:
> Hi Christopher,
>
> bugs@mit.edu is designed for reporting bugs about Athena =E2=80=94 specif=
ically,
> software that behaves correctly on other Linux distributions, but
> incorrectly on Athena. It is not well suited for end-user support. Plea=
se
> direct all further issues to athena-help@mit.edu for better assistance.
>
> That having been said, based on this and your other bug reports, it sound=
s
> like your account has a large number of old configuration files in it. Y=
ou
> can create a new Firefox profile as follows:
>
> 1) Quit Firefox completely.
> 2) In the =E2=80=9CTerminal=E2=80=9D window, type =E2=80=9Cmv ~/.mozilla =
~/.mozilla.old=E2=80=9D
> 3) Launch Firefox (it may take a few moments while it creates a new
> profile).
>
> Jonathan Reed
> Athena Release Team
>
> On Oct 29, 2014, at 4:39 PM, <cchapman@mit.edu> <cchapman@mit.edu> wrote:
>
> > System name: LIB-LSCI-18
> > Type: x86_64
> > Display type: Intel Corporation 82G33/G31 Express Integrated
> Graphics Controller (rev 02)
> >
> > Shell: /bin/athena/tcsh
> > Window manager: unknown
> > Desktop session: ubuntu
> >
> > 1) What were you trying to do?
> > Open Firefox
> >
> > 2) What happened?
> > It freezes repeatedly and does not open completely.
> >
> > 3) What should have happened?
> > It should open to the home page.
> >
> > 4) Does this problem happen only on this workstation, or other
> workstations?
> > It happens on all workstations.
> >
> > 5) If you were following instructions, please include the URL or a
> > description of the documentation:
> > (e.g. a "problem set for 18.03" or http://ist.mit.edu)
> >
> >
>
>
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<div dir=3D"ltr"><div>Oh, okay. I apologize. Thanks for the info. Should I =
contact athena-help to resolve the issue with the old configuration files? =
thanks again.<br><br></div>-Chris<br></div><div class=3D"gmail_extra"><br><=
div class=3D"gmail_quote">On Wed, Oct 29, 2014 at 6:10 PM, Jonathan D Reed =
<span dir=3D"ltr"><<a href=3D"mailto:jdreed@mit.edu" target=3D"_blank">j=
dreed@mit.edu</a>></span> wrote:<br><blockquote class=3D"gmail_quote" st=
yle=3D"margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Ch=
ristopher,<br>
<br>
<a href=3D"mailto:bugs@mit.edu">bugs@mit.edu</a> is designed for reporting =
bugs about Athena =E2=80=94 specifically, software that behaves correctly o=
n other Linux distributions, but incorrectly on Athena.=C2=A0 It is not wel=
l suited for end-user support.=C2=A0 Please direct all further issues to <a=
href=3D"mailto:athena-help@mit.edu">athena-help@mit.edu</a> for better ass=
istance.<br>
<br>
That having been said, based on this and your other bug reports, it sounds =
like your account has a large number of old configuration files in it.=C2=
=A0 You can create a new Firefox profile as follows:<br>
<br>
1) Quit Firefox completely.<br>
2) In the =E2=80=9CTerminal=E2=80=9D window, type =E2=80=9Cmv ~/.mozilla ~/=
.mozilla.old=E2=80=9D<br>
3) Launch Firefox (it may take a few moments while it creates a new profile=
).<br>
<br>
Jonathan Reed<br>
Athena Release Team<br>
<br>
On Oct 29, 2014, at 4:39 PM, <<a href=3D"mailto:cchapman@mit.edu">cchapm=
an@mit.edu</a>> <<a href=3D"mailto:cchapman@mit.edu">cchapman@mit.edu=
</a>> wrote:<br>
<br>
> System name:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 LIB-LSCI-18<br>
> Type:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0x86=
_64<br>
> Display type:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0Intel Corporation 82G33=
/G31 Express Integrated Graphics Controller (rev 02)<br>
><br>
> Shell:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =
=C2=A0 =C2=A0 =C2=A0 /bin/athena/tcsh<br>
> Window manager:=C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0 =C2=A0=
unknown<br>
> Desktop session:=C2=A0 =C2=A0 =C2=A0 ubuntu<br>
><br>
> 1) What were you trying to do?<br>
> Open Firefox<br>
><br>
> 2) What happened?<br>
> It freezes repeatedly and does not open completely.<br>
><br>
> 3) What should have happened?<br>
> It should open to the home page.<br>
><br>
> 4) Does this problem happen only on this workstation, or other worksta=
tions?<br>
> It happens on all workstations.<br>
><br>
> 5) If you were following instructions, please include the URL or a<br>
>=C2=A0 =C2=A0description of the documentation:<br>
>=C2=A0 =C2=A0(e.g. a "problem set for 18.03" or <a href=3D"ht=
tp://ist.mit.edu" target=3D"_blank">http://ist.mit.edu</a>)<br>
><br>
><br>
<br>
</blockquote></div><br></div>
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