[27686] in Athena Bugs

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Re: Debathena: firefox

daemon@ATHENA.MIT.EDU (Jonathan D Reed)
Wed Oct 29 18:10:17 2014

From: Jonathan D Reed <jdreed@mit.edu>
To: Christopher A Chapman <cchapman@mit.edu>
Date: Wed, 29 Oct 2014 22:10:08 +0000
Message-ID: <96C153C6-3A09-4C8F-86D7-230C2150B22D@mit.edu>
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Hi Christopher, 

bugs@mit.edu is designed for reporting bugs about Athena — specifically, software that behaves correctly on other Linux distributions, but incorrectly on Athena.  It is not well suited for end-user support.  Please direct all further issues to athena-help@mit.edu for better assistance.

That having been said, based on this and your other bug reports, it sounds like your account has a large number of old configuration files in it.  You can create a new Firefox profile as follows:

1) Quit Firefox completely.
2) In the “Terminal” window, type “mv ~/.mozilla ~/.mozilla.old”
3) Launch Firefox (it may take a few moments while it creates a new profile).

Jonathan Reed
Athena Release Team

On Oct 29, 2014, at 4:39 PM, <cchapman@mit.edu> <cchapman@mit.edu> wrote:

> System name:		LIB-LSCI-18
> Type:			x86_64
> Display type:		Intel Corporation 82G33/G31 Express Integrated Graphics Controller (rev 02)
> 
> Shell:			/bin/athena/tcsh 
> Window manager:		unknown
> Desktop session:	ubuntu
> 
> 1) What were you trying to do?
> Open Firefox
> 
> 2) What happened?
> It freezes repeatedly and does not open completely.
> 
> 3) What should have happened?
> It should open to the home page.
> 
> 4) Does this problem happen only on this workstation, or other workstations?
> It happens on all workstations.
> 
> 5) If you were following instructions, please include the URL or a
>   description of the documentation:
>   (e.g. a "problem set for 18.03" or http://ist.mit.edu)
> 
> 



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