[26] in Open-Software-Foundation-News
OSF Customer Services Newsletter: June Edition
daemon@ATHENA.MIT.EDU (OSF Corporate Communications)
Tue Jul 12 00:11:18 1994
Resent-From: Bill Cattey <wdc@MIT.EDU>
Resent-To: osf-news-mtg@menelaus.LOCAL
To: newsnug@osf.org
Reply-To: newsnug@osf.org
Date: Mon, 27 Jun 1994 09:50:11 -0400
From: OSF Corporate Communications <corpcom@osf.org>
To: OSF Members
From: stowe@osf.org
Susan Stowe, OSF Customer Services
Open Software Foundation
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OSF Customer Services Newsletter
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June 24, 1994
Welcome to the third edition of the Open Software
Foundation's CUSTOMER SERVICES NEWSLETTER. This electronic
bulletin is sent to you on a bi-monthly basis and contains
synopses of the latest events in OSF's Educational,
Professional, and Systems Engineering organizations. Also
included are the public training schedules for both OSF and
our Business Partners worldwide.
CSNL; Edition 3a; Cambridge MA
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**Customer Services Under the New OSF Business Model**
Ken Sills, Director of OSF Customer Services
Despite substantial changes in OSF's development and
financial models, it will continue to be "business as usual"
in OSF's Customer Services. Services are important in the new
OSF and will continue to be so. Just as OSF's mission has
been and continues to be providing enabling software
technologies for open systems, Customer Service will pursue
its mission of supporting OSF enabling technologies in its
three traditional sectors of Software Support, Educational
Services, and Professional Services. Most of our licensees
will not notice any difference in the delivery of these
services.
Some changes and fine-tuning will undoubtedly be necessary
as the new model evolves, but for the most part these will be
modest refinements of the existing structure of services
offered. As the PST process gets under way, new technologies
and enhancements of existing technologies will soon be
rolling out, and with them will come a whole new set of
service challenges and opportunities. We are committed to
maintaining our systems engineering staff and professional
consultants at the cusp of all technological developments,
ready to spring into action as need arises.
Bottom line: Our customers can continue to count on us in
the future for every service we have provided them with up to
now.
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OSF Professional Services
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OSF Professional Services announces a new consulting
offering, the Distributed Security Consulting Program. A
suite of services that comprise a complete plan for
integrating DCE security into a distributed computing
environment, the Distributed Security Consulting Program
services range from a high level distributed security
architecture to technical design to detailed policies and
procedures.
The program is delivered in two phases. The first phase
includes: a) an introduction to the DCE security features in
a half day overview and; b) a report on how these features
apply to the client's environment. This relatively brief
phase is offered at a fixed fee.
The second phase offers a detailed architecture and
implementation plan for integrating DCE security features in
the client technology environment. This phase includes the
following deliverables, each of which is built specifically
for the client:
- DCE Security Conceptual Framework
- DCE Security Policies
- Technical Design for DCE Security
- DCE Security Procedures
After Phase One, a tailored Phase Two proposal (including
fees), is submitted to the client.
For more information on the above, contact Richard Martin,
Manager, OSF Professional Services at 617-621-7247; email:
<rfm@osf.org>.
The OSF Professional Services European branch is involved in
several large DCE pilot projects, mainly in the financial
arena. To this end, we are providing consulting services
with emphasis on security issues. In our Brussels office, we
support the set-up of DCE cells and prototypes, and provide
advice on the design of the distributed applications.
For more information on the European Professional Service
offerings, contact Yair Melamud, Director of Customer
Services, at: +32 2 772 8888; email:<ym@osf.org>
[Please note that when exporting DCE you must comply with all
applicable laws, rules, and regulations relating to the
export or re-export of technical data.]
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OSF Educational Services
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***DCE 1.1 Localization (L10N) Development Program:
JUNE DEADLINE***
The DCE 1.1 Localization Development Program pre-development
commitment date is fast approaching. We are looking for all
interested parties to respond by the end of June 1994. The
program (outlined below) will result in substantial
development savings to participating companies.
The localized materials will be available at a much lower
cost during this phase of the program than after development
has begun and participants will have the opportunity to
review the material as it is being developed.
For a copy of the proposal with pricing and process details
please contact John Raleigh, Manager - Educational Services
at: Phone: 617-621-7290 FAX: 617-621-7290 E-mail:
jsr@osf.org
OSF is initiating the development of localized (translated)
material for DCE 1.1. The material under consideration
includes the following DCE 1.1 related software and
documentation components:
- Message Catalogs
- Glossary of Terms
- User's Guide and Reference
- Administration Reference
The following languages are being considered for the
localization development program:
- French
- German
- Italian
- Japanese
- Spanish
The goals of the program are:
- consistency of translations across diverse platforms
- high quality, accurate translations
- timely delivery relative to DCE 1.1 release date
- cost savings for each participant
- integration of L10N materials with each participant's
DCE 1.1 source code license
OSF will provide the program management for the localization
development program and will be responsible for identifying
and contracting an organization(s) to translate the material.
OSF will specify the development of tests to be used by the
translator to ensure high quality and consistency. Program
participants will be encouraged to review and comment on the
localized material at regular intervals throughout its
development.
The localized materials will be delivered within ninety days
of the DCE 1.1 ship date. Use of the localized materials will
be governed exclusively by each participant's DCE 1.1 source
code license. No additional binary royalties will result
from use of the localized materials. Localized materials
will be provided on a non-exclusive basis.
In order to guarantee participants flexibility within the
localization development program, companies choosing to
participate will be allowed to select, at their option, only
those components of the program that are of value to them.
Given the economies of scale in larger development programs,
companies electing to participate in the development of all
components in all languages will pay the lowest per unit
cost. Individual components, although they may represent a
lower total cost, will necessarily be developed at higher
unit prices. (It should be noted that the development pricing
of all or any portion of the components represents a fraction
of the initial estimates for the development of localized
materials. Based on original estimates, a minimum of five of
each component must be of interest to participants before
localization of that component can proceed.)
Please keep in mind that the pricing quoted is based on
estimated DCE 1.1 word counts. The final price, which will
be announced after the development proposals are received and
a contractor is chosen, may vary slightly. Our goal will be
to reduce the cost of development consistent with our quality
standards and pass any savings along to program participants.
Prices for any component purchased after development has
started will be considerably higher than the original pre-
development price model. Below is a brief description of the
pricing/purchasing options available to your company:
- Any single component, software or documentation, may be
purchased individually.
- Same language software and documentation components may
be purchased as a set with a reduced per unit price as
compared with the individual component price.
- All software components or all documentation components
may be purchased in a group with a lower per unit price than
that of the individual components or the same language sets.
- The full set of components, five software and five
documentation, can be purchased at a price lower than the sum
of the software and documentation components or the sum of
all same language components.
-----
To receive a copy of our Educational Services Course Catalog,
listing all of our course offerings, schedules, and prices,
please contact:
US Catalog:
Lisa Goldstein, OSF Cambridge.
Phone: 617-621-8978, fax:617-621-8781
Email: <goldi@osf.org>.
European Catalog:
Christine Mambourg, OSF Brussels.
Phone: +32 2 772 8888, fax: +32 2 772 9228
Email: <mambourg@osf.org>
Pacific Region Catalog:
Haruyo Nogami, OSF Tokyo.
Phone +813-3479-4740; fax: +813-3479-4760
Email: <nogami@osf.org>
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OSF Systems Engineering
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A major new release of the Motif technology (along with its
corresponding updated Motif Validation Test Suite (VTS)) is
available now for licensing.
Take advantage of SPECIAL OFFERS: (1) a $2,000* fee credit
(if you're a full support client), and (2) Free VTS; see
special offer section below!
Announcing OSF/Motif Release 2.0
Motif 2.0 is a major functional release that incorporates
many improvements over R1.2. The 2.0 user environment offers
a more powerful base on which to create sophisticated
applications for worldwide markets. Features include:
- Compliance with the CDE GUI specification
- New extensibility features that make building widgets
easier than ever
- C++ support
- New widgets including: container, notebook, combobox...
- UIL support of 64-bit architectures and platform
independent UID files
- MWM support for virtual screen and workspace management
protocols
- Revised Style Guide: converges windows, CUA, CDE, Motif
Styles
New Motif Validation Test Suite (VTS)
A new release of the Motif Validation Test Suite (VTS) is
also available for validating Motif 2.0 against the latest
Application Environment Specification. This comprehensive
release is the basis of the Motif Certification and Trademark
program, as well as a valuable aid to your quality assurance
process.
****SPECIAL OFFERS*****
(1) $2,000 Credit*:
Good news for existing Motif licensees with Full Support!!
You've earned a $2,000 credit toward the purchase of any
Motif R2.0 source license package. Simply apply this $2,000
credit to your Motif 2.0 order! This $2,000 credit expires on
September 30, 1994.
If you don't now have Full Support, don't worry. Just
upgrade your Technology Update Service to Full Support, or
purchase Full Support before September 30, 1994 and you are
eligible for the $2,000 credit as well!
Full Support entitles you to a year of software updates,
electronic access to our comprehensive support database,
problem isolation and tracking services, and unlimited Email
and telephone communication with our staff of experienced
Motif engineers!
(2) Free Validation Test Suite Offer:
If you purchase a Motif 2.0 source license option priced at
$7,500 or higher (and order this license by September 30,
1994), you'll receive a FREE VTS license (a $10,000 value)
with that source license purchase!
To order the new Motif 2.0 licensing kit, or for more
information on the special offers, please contact OSF Direct
at (617) 621-7300 or send an email request to direct@osf.org.
*The $2,000 fee credit is only available to full support
licensees upgrading to Motif 2.0 Full, Limited or Developer
Distribution rights by September 30, 1994. University Site
licensees are eligible for a $1,000 fee credit.
*************************************************************
OSF Documentation Information
*************************************************************
The OSF(TM) AES/Distributed Computing-Directory Services book
is now available. This is the third AES to be published and,
like all of relase 1.0.3, it is available only from OSF.
For the benefit of users in need of the specifications only,
the three AES volumes may now be purchased as a sub-set of
the complete 14-volume DCE documentation package. The price
is $100, plus $20 for shipping and handling.
Demand for DME documentation far exceeded expectations, so we
have just completed a third print run. Back orders are
currently being filled and new orders are welcome!
Looking ahead, the Release Notes and Application Developer's
Guide for the DME 1.0 NMO are on track for mid-August
delivery. The next issue of the CSNL will bring you the cost
of what will then be a 5-volume set of DME documentation.
Users already in possession of the first three volumes may
purchase the two additional manuals at a price also to be
announced.
OSF is not in the book business, but having been bombarded by
requests for recommendations for the books relating to our
technologies, we are going one step better and offering three
of the best at a price slightly lower than list. And the
shipping's on the house, as well.
Programming for the World
(programming for internationalization)
by OSF's Sandra Martin O'Donnell
List price: $38.00 OSF's price: $33.00
Programming Under Mach
by Joseph Boykin, OSF's David Kirschen, Alan Langerman, Susan
LoVerso
List price: $46.25 OSF's price: $41.00
OSF DCE - Guide to Developing Distributed Applications
by Harold W. Lockhart, Jr
List price: $59.95 OSF's price: $54.00
Order documentation in the US by contacting:
Natalie Tarbet, Cambridge OSF.
Phone: 617-621-8762, fax: 617-621-0631
Email: <tarbet@osf.org>
Order documentation in Europe by contacting:
Christine Mambourg, Brussels OSF.
Phone: +32 2 772 8888, fax: +32 2 772 9228
Email: <mambourg@osf.org>
Order documentation in the Pacific Region by contacting:
Haruyo Nogami, Tokyo OSF.
Phone +813-3479-4740; fax: +813-3479-4760
Email: <nogami@osf.org>
*************************************************************
OSF OPEN ENROLLMENT TRAINING SCHEDULES
Please note that due to circumstances beyond our control,
classes are sometimes cancelled. If we must cancel a class,
we will contact you promptly.
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OSF UNITED STATES OPEN ENROLLMENT TRAINING SCHEDULE
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OSF/Motif 1.2 Programming
Tyngsboro, MA Sep 19-23
Tyngsboro, MA Nov 1-5
OSF DCE 1.0.2 Features and Functionality
Cambridge, MA Sep 12
Santa Clara, CA Sep 19
Cambridge, MA Nov 14
Introduction to OSF DCE System Administration
Cambridge, MA Sep 13
Santa Clara, CA Sep 20
Cambridge, MA Nov 15
Pthreads Programming
Cambridge, MA Sep 14
Santa Clara, CA Sep 21
Cambridge, MA Nov 16
OSF DCE 1.0.2 Application Programming with Labs
Santa Clara, CA Sep 12-16
Cambridge, MA Sep 19-23
Cambridge, MA Dec 5-9
OSF DCE System Administration
Santa Clara, CA Sep 26-30
Cambridge, MA Oct 3-7
Cambridge, MA Nov 28-Dec 2
OSF DCE Internals Architecture
Cambridge, MA Sep 26-30
Santa Clara, CA Oct 3-7
Cambridge, MA Dec 12-16
Writing Secure Distributed Applications using OSF DCE
Cambridge, MA Oct 12-14
Santa Clara, CA Nov 1-3
Cambridge, MA Dec 19-21
Register (US Courses) by contacting Lisa Goldstein, Cambridge
OSF. Phone: 617-621-8978, fax:617-621-8781 Email:
<goldi@osf.org>.
*************************************************************
OSF EUROPEAN OPEN ENROLLMENT TRAINING SCHEDULE
*************************************************************
OSF DCE System Administration
Brussels, Belgium Oct 24-28
OSF DCE Internals Architecture
Brussels, Belgium Nov 14-18
OSF DCE Features and Functionality
Brussels, Belgium Sep 20
Grenoble, France Nov 28
OSF DCE Application Programming
Brussels, Belgium Sep 26-30
Brussels, Belgium Dec 12-16
OSF DCE Security
Brussels, Belgium Oct 10-12
Grenoble, France Nov 30-Dec 02
OSF DME Features and Functionality
Brussels, Belgium Sep 21
Grenoble, France Nov 29
Register (Brussels/Grenoble Courses) by contacting
Christine Mambourg, Brussels OSF.
Phone: +32 2 772 8888, fax: +32 2 772 9228
Email: <mambourg@osf.org>
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OSF EUROPEAN BUSINESS PARTNER NEWS
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We are very pleased to announce that QA Training from the UK
and Sycomore from France have joined our Business Partners
Program. They will both provide training on OSF technologies
as well as consulting on Open Distributed Systems.
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OSF EUROPEAN BUSINESS PARTNERS OPEN ENROLLMENT TRAINING
SCHEDULE
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TECSIEL'S CURRENT OPEN ENROLLMENT SCHEDULE:
TECSIEL S.p.A.
via del Ponte di Piscina Cupa, 43
00128 Roma - Casta Romano
There will be courses on DCE Features and Functionality,
Application Programming, System Administration, on DME and on
Motif held in October and November in Milan and Rome. For
details, please contact Valerio Romano (see below).
The OSF training courses held in Italy are delivered by
Tecsiel, OSF's Business Partner and are given in Italian.
For details and registration please contact:
Valerio Romano of Tecsiel
Phone: +39 81 7611900, fax: +39 81 668335, email:
<vromano@tecsiel.it>
CRP-CU CURRENT OPEN ENROLLMENT SCHEDULE:
CRP-CU
162a, Avenue de la Faiencerie
L-1511, Luxembourg
OSF DCE 1.0.2 Features and Functionality
Luxembourg Nov 9
OSF DME Features and Functionality
Luxembourg Nov 16
The Business Value of Open Client-Server Systems
Luxembourg Oct 5
Implementing Open Client-Server Technology
Luxembourg Oct 12-13
User Interface Design with Motif
Luxembourg Dec 7
Introduction to Programming with Motif
Luxembourg Dec 14
The OSF training courses held in Luxembourg are delivered by
CRP-CU, OSF's Business Partner and are given in French.
For details and registration in please contact:
Pierre Mousel of CRP-CU
Phone: +352 47 02 61 370, fax: +352 47 02 64, email:
<mousel@crpcu.lu>
KAPSCH'S CURRENT OPEN ENROLLMENT TRAINING SCHEDULE:
KAPSCH AG
Wagenseilgasse 1
A-1120 Vienna, Austria
OSF DCE 1.0.2 Features and Functionality
Vienna Nov 3
Vienna Dec 6
OSF DME Features and Functionality
Vienna Nov 4
Vienna Dec 7
OSF DCE Administration System
Vienna Oct 17-21
OSF DCE Application Programming with labs
Vienna Nov 7-11
OSF DCE Internals Architecture
Vienna Nov 21-25
The OSF training courses held in Austria are delivered by
KAPSCH, OSF's Business Partner and are given in German.
For details and registration in please contact:
Miss Micheler of KAPSCH
Phone: +43 1 81 111 2601, fax: +43 1 81 111 3010,
email : <Natascha.Micheler@kapsch.co.at>
QA'S CURRENT OPEN ENROLLMENT TRAINING SCHEDULE
QA Training Lt
Cecily Hill Castle
UK - Cirencester, Gloucestershire GL7 2EF
United Kingdom
OSF DCE 1.0.2 Features and Functionality
Cirencester Sept 5
London Oct 31
Cirencester Dec 19
OSF DCE System Administration
Cirencester Nov 21-25
OSF DCE Application Programming with labs
Cirencester Nov 28-Dec 2
OSF/Motif Programming
Cirencester Sept 26-30
London Dec 5-6
The OSF training courses held in the UK are delivered by
QA, OSF's Business Partner and are given in English.
For details and registration in please contact:
Tony Chapple
Phone: +44 703 620 911, fax: +44 703 619 126,
email : <tchapple@vnet.IBM.COM>
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OSF PACIFIC REGION BUSINESS PARTNERS
*************************************************************
The OSF training courses held in Taiwan are delivered
by Mirrors International, Inc., OSF's Business Partner.
For details and registration of summer courses (in *Taiwan
only*), please contact: Benjamin Chen of Mirrors
International, Inc.
Phone: 886 2 651 6668; fax: 886 2 651 6667
MIRRORS INTERNATIONAL, INC.
10F, No.465, Section 6, CHUNG-HSIAO East Road
Taipei, Taiwan
Republic of China
*************************************************************
The Open Software Foundation is a not-for-profit research and
development organization headquartered in Cambridge,
Massachusetts with more than 400 members worldwide.
# # #
OSF, and Open Software Foundation are trademarks of the Open
Software Foundation, Inc.
Copyright 1994, Open Software Foundation, Inc. All
rights reserved.
*************************************************************
Susan Stowe, Editor Customer Services
Open Software Foundation email: stowe@osf.org
11 Cambridge Center phone: 617-621-7287
Cambridge, MA 02142 USA fax: 617-621-8781
c/o OSF Customer Services Newsletter
Comments to the editor can be sent to:
stowe@osf.org
E-mail additions and changes can be sent to:
bulletin-request@osf.org
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