[941] in Public-Access_Computer_Systems_Forum
Library Automation--Comments & Questions
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Thu Aug 6 09:50:58 1992
Date: Thu, 6 Aug 1992 08:46:24 CDT
Reply-To: Public-Access Computer Systems Forum <PACS-L%UHUPVM1.BITNET@ricevm1.rice.edu>
From: Public-Access Computer Systems Forum <LIBPACS%UHUPVM1.BITNET@ricevm1.rice.edu>
To: Multiple recipients of list PACS-L <PACS-L%UHUPVM1.BITNET@ricevm1.rice.edu>
2 Messages, 41 Lines
1) Voice Mail
2) Telephoned Overdue Notices
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Please respond directly to the authors, not PACS-L. Thanks, Dana
From: "Janet S. Fore" <JFORE@ARIZVMS.BITNET>
Subject: voice mail
If this topic has been discussed, please refer me to the correct index topic.
What are libraries including on their voice mail options? Do you have a
choice of leaving a personal message? How many "layers" will callers sort
through to get what they need? Do you always include a choice of speaking
to a "live" person?
I will be glad to summarize to the list, if you will reply to me.
Janet Fore
Science-Engineering Library
University of Arizona
internet: jfore@ccit.arizona.edu
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From: copeland@sfu.ca (Lynn Copeland)
Subject: Telephoned overdue notice
We are looking into the possibility of using telephoned overdue
notification, but are unaware of any software to do this. We would
want to pull the username, book title, and phone number off the
circulation system, and feed them into a telephone dialler which would
deliver the message when the phone was answered, but keep redialling until the
message was delivered.
Is anyone aware of any (combination) of hardware and software which
might do this?
Lynn Copeland, e-mail: Lynn_Copeland@sfu.ca
Mgr. Library Systems, v-mail: 604-291-5861
Simon Fraser University FAX: 604-291-4908
Burnaby, B.C., Canada. V5A 1S2 ENVOY: L.COPELAND
