[14459] in Public-Access_Computer_Systems_Forum
Re: Time Management Software
daemon@ATHENA.MIT.EDU (Bill Kneedler)
Fri Jul 26 19:12:28 2002
Date: Fri, 26 Jul 2002 09:42:40 -0700
From: Bill Kneedler <bill.kneedler@PHXLIB.ORG>
In-reply-to: <F142l7C5iK2um7v8PjC0001fba0@hotmail.com>
To: PACS-L@LISTSERV.UH.EDU
Reply-to: Public-Access Computer Systems Forum <PACS-L@LISTSERV.UH.EDU>
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<Pine.LNX.4.33.0207260938220.24420-100000@postal.lib.ci.phoenix.az.us>
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We're using PC Reservation by EnvisionWare. There was a fair amount of
change in the code to accommodate the functions we needed, resulting in
several bugs, of course. But these have largely settled down, and now the
product is working well.
Public likes it a lot--minimizes disputes, confrontations, and
dissatisfaction due to some noncooperative users who, under the honor
system, refused to let go of a machine when their time was up. It also
removes staff from dispute mediation to a large extent, translating into
better morale and higher productivity.
Butler wrote:
> Does anyone have any recommendations for time management software for public
> access computers. We tried a trial of PC Cop but we are really looking for
> software that allows us to import our patrons names and card numbers into it
> and one where the user does not have to come to the reference desk to sign
> on to the computer or waiting list. We do not take appointments ahead of
> time, just first come, first serve.
> Thanks.
>
> Tamara Butler
> tamara_r_butler@hotmail.com
>
> Check out The Hunger Site at http://www.thehungersite.com
>
>
> _________________________________________________________________
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// Bill Kneedler E-mail: \\
|| Library Info. Systems Manager bill.kneedler@phxlib.org ||
|| Phoenix Public Library ||
|| 1221 North Central Avenue Public Access Catalog: ||
|| Phoenix, AZ 85004-1867 www.phoenixpubliclibrary.org ||
|| TEL: (602) 262-4799 www.phxlib.org ||
\\ FAX: (602) 534-4382 //
