[10856] in Public-Access_Computer_Systems_Forum
Positions Available
daemon@ATHENA.MIT.EDU (Public-Access Computer Systems For)
Wed Nov 27 20:22:38 1996
Date: Wed, 27 Nov 1996 13:49:30 -0600 (CST)
From: Public-Access Computer Systems Forum <LIBPACS@UHUPVM1.UH.EDU>
To: Multiple recipients of list PACS-L <PACS-L@UHUPVM1.UH.EDU>
Reply-To: Public-Access Computer Systems Forum <PACS-L@UHUPVM1.UH.EDU>
2 Messages, 219 Lines
1) Library Technician 3, WLN (WA)
2) Technical Support Supervisor, Silver Platter (MA)
*-----
From: info@wln.com
Subject: Position Available: Library Tech. 3 -- Lacey, WA
LIBRARY TECHNICIAN 3
JOB ANNOUNCEMENT
WLN, a nonprofit corporation headquartered in Lacey, WA is
seeking a "Library Technician 3" to join its professional
technical services staff. WLN's quality technical services and
outsourcing departments are experiencing rapid growth and are
looking to add an experienced, flexible, production-oriented,
highly skilled employee to capitalize on this opportunity.
The successful applicant will search and identify the WLN Online
system and other catalogs available via the Internet for
cataloging copy. The techs will also catalog materials using
close copy from the WLN Online System, source documents, Library
of Congress, Research Libraries Information Network, and other
Z39.50 platforms available via the Internet. Other duties may
include assigning Dewey Decimal or LC Classification numbers;
adding, modifying or deleting customer holdings, and preparing
statistical and quality control reports.
To qualify, the applicant should have a minimum of 2 years
library technical experience or an AAS degree in Library
technology and 1 year library experience. Experience in a
cataloging/technical services operation is desirable. Knowledge
of Windows, Windows based software applications, and MARC
bibliographic format are also required.
For 19 years, WLN has provided a broad range of innovative, high-
quality products and services to libraries of all types and sizes
throughout the US and around the world. These services include a
full-service online MARC bibliographic database (with
acquisitions, cataloging, and interlibrary loan subsystems and a
linked authority file), a CD-ROM version of the database, as well
as database preparation and authority control service (the WLN
MARC Record Service). WLN is a full level Internet service
provider.
WLN is offering a competetive salary ($1,800-$2,400 per month,
full-time), commensurate with experience and qualifications,
accompanied by an excellent, comprehensive benefits package.
Applications received by December 5, 1996 will be given first
consideration; applications will be accepted until this position
is filled. However, as we expect our needs to grow, we will
continue to accept applications keeping them on file for future
reference. Please send a letter of application, resume, and the
names of three references at your earliest convenience to:
Annette Castellano, WLN Personnel
PO Box 3888
Lacey, WA 98509-3888
Fax (360) 923-4009
Voice (360) 923-4032
email acastell@wln.com
g:share\admin\pers\forms\jobann33
Position Title: Library Technician 3
Division: Library Services Division
Department: Conversion, Cataloging, and Quality
Assurance Services
Salary Range: Range 3; $1,800 to $2,400 per month
Supervisor: Quality Assurance Manager
Description:
Searches and identifies the WLN Online system and other
catalogs available via the Internet for cataloging copy.
Catalogs materials using close copy from the WLN Online
System, source documents, Library of Congress (LC), Research
Libraries Information Network (RLIN), and Z39.50 platforms
available via the Internet.
May assign Dewey Decimal or LC Classification numbers. In
conjunction with classification may add, modify or delete
customers holdings.
Prepares lists, quality control reports, billing documents
and/or statistics.
Prints and downloads bibliographic records to diskette
according to customer's specifications.
Assists in shipping, receiving, and organization of materials
from customers and to redistribution for off-site catalogers.
Participates in departmental meetings, conferences, workshops
and seminars as requested and authorized.
Other duties as assigned
Qualifications:
2 years library technical experience or AAS degree in Library
technology and 1 year library technical experience.
Experience in a cataloging/technical services operation
required.
Type 40 wpm.
Knowledge of Windows and Windows based software applications
such as: Word and Excel.
Knowledge of MARC bibliographic format.
Attention to detail and excellent proofreading ability.
Ability to follow detailed instructions and work
independently.
Ability to learn quickly and adapt to a rapidly changing work
environment.
Desirable:
Word processing experience.
Experience with local systems or an automated bibliographic
system.
*-----
From: Silver Platter Information <0005025691@mcimail.com>
Subject: Position Opening - SilverPlatter Information - Norwood, MA
Title: Technical Support Supervisor
Department: Canada, Pacific Rim, Latin America (CPL) Zone
Reports to: Director of Business Development, Network Solutions
The Technical Support Manager's role is to manage the Technical Support
Department within SilverPlatter's CPL Zone. The Technical Support
Department will provide a technical and product support function for all
SilverPlatter databases, software and technology to distribution partners
and customers in the Canadian, Pacific Rim and Latin American regions.
Technical Support Department will provide pre-sales consultative services
to the region and will support activities related to existing and
prospective ERL sites and Internet based Partner Hosted Servers in the
region.
Major Responsibilities:
Provide technical support services to CPL distribution partners and Partner
Hosted Server (PHS) providers in an effort to help customers resolve
technical problems as completely and efficiently as possible. Ensure
effective measurement of customer satisfaction
Train and educate Regional Field Engineers, distribution partners and CPL
staff in the use of SilverPlatter software and databases.
Design and implement a technical support program for Internet based Partner
Hosted Server providers in the region.
Provide pre-sales consultative services to Regional Managers and
distributors, as well as occasional technology presentations to prospective
customers and to distribution partners.
Assist regional distributors and Internet based distributors in their
efforts to understand, adopt and ultimately install SilverPlatter
technology at their site or place of business.
Continue to obtain and update technical knowledge of computer hardware,
software, CD-ROM technology, and networking in a multi-platform
environment.
Communicate with internal staff, especially all technical support
counterparts worldwide in all SilverPlatter organizations to supply
distributor and customer feedback and suggestions for product
improvements/enhancements.
Effectively manage beta sites in the regions and support the introduction
of new releases of products and software.
Recruit, manage, train and develop additional CPL Zone technical staff as
the department expands..
Qualifications:
3 -5 years experience diagnosing evaluating, and resolving computer
hardware and software issues in Client/Server based networking
environments.
Excellent written and oral communication skills. Working knowledge of
UNIX, Windows NT, CGI based applications and Wide Area Networking required.
Some international travel required. Previous management experience and
ability to communicate in Spanish is desired.
To Apply:
Send your resume via:
Email: staffing@silverplatter.com
or,
Fax: 617-769-8763 (Attn: Human Development Dept.)
or,
Mail: SilverPlatter Information
Human Development Department
100 River Ridge Drive
Norwood, MA 02062
