[332] in Humor

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HUMOR: Airport Ticket Agent Terminology

daemon@ATHENA.MIT.EDU (abennett@MIT.EDU)
Thu Jun 16 15:23:33 1994

From: abennett@MIT.EDU
To: humor@MIT.EDU
Date: Thu, 16 Jun 94 15:04:13 EDT


Date: Thu, 16 Jun 1994 18:36:26 -0600
From: Espacionaute Spiff domine! <matossian@aries.colorado.edu>
...
From: nick@heimdall.med.harvard.edu (Nick Beeson)

This was given to me by an Continetal airline gate attendant 
at Newark International Airport.  We had been standing around 
chatting for a couple of hours while a plane was flown in to
take me on a MUCH delayed flight. 
        This was on-line, on his computer at the counter at 
the gate.  After he read it to me I expressed a wish that I
could have a printout.  Lo-and-behold he had a dot matrix
printer under the counter and made a printout for me on the
spot.

        I suspect that this is quite old since the printout
was all upper case, and did not have quotes, parenthesis, or 
apostrophes.

        Nick Beeson


=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=-=
CO DATA PAGE      TERMINOLOGY       CAT:BTN SUB:DES PGE:TRM

As you are all aware, the airline industry in which we work 
has it's own unique set of terminology.  The following are 
some of the most commonly used terms and their definitions.

PASSENGER -
	A herding creature of widely varying intellect, usually found
	in pairs or small groups.  Often will become vicious and violent
	in simple and easily rectified situations.  When frightened or
	confused these creatures collect into a group called a "line."
	This "line" has no set pattern and is usually formed in
	inconvenient places.  Passengers are of four known species:
	Paxus iratus, Paxus latus, Paxus inebriatus, & Paxus ignoramus.

PRE-BOARD -
        Passenger who arrives at the gate five minutes before 
        departure.

VOLUNTARY OVERSALE -
        A passenger who arrives at the gate as the jetway is 
        coming off the flight.

NO-RECORD - 
        Any passenger booked through a travel agency.

NON-REVENUE POSITION - 
	Usually can be identified by the fact that these passengers are
	in first class and are dressed in pilot or flight attendant
	uniforms.  Non-revenue position are permitted to fly first class
	free of charge to prevent revenue passengers from being able to
	pay first class passenger charges.

GROUP - A large loud pack of passengers (see passenger) travelling
	together.  The group leader, who has the tickets, usually waits
	in the bar until the required pre-board time of five minutes
	before departure, or until there are no seats left together,
	whichever occurs last.  Reservation agents are prohibited form
	pre-assigning seats to groups as this may convenience them.

SIGN -  An airport decoration.  Usually unnoticed except by small
	children.  Its primary function is to hide the location of
	various areas of the airport, i.e., gate numbers, rest rooms,
	baggage claim, etc.

POSITION CLOSED -
	This is a sign posted at various counter locations, which when
	interpreted by the passenger says, "Form line here."

BAGGAGE CLAIM -
	The most difficult area of the airport to find.  It is usually
	hidden by numerous signs saying, "Baggage Claim Area."

CARRY ON BAG -
	An item, usually of large dimensions, which somehow managed to
	fit under the passenger's seat on the inbound flight.
	Regardless of what the passenger says the following are not
	acceptable as carry-on items:  bicycles, steamer trunks,
	refrigerators, truck tires, or wide screen projection TVs.

FLIGHT SCHEDULE -
        An entertaining work of paperback fiction.

ON-TIME -
        An obscure term, meaning unknown.

FOG -   A natural weather phenomenon which usually occurs around an
	airport while the surrounding areas are clear.  Fog is
	controlled by the airlines and is used to delay flights.

AIR TRAFFIC CONTROL -
	A game played by airline pilots and air traffic controllers.
	The game has no rules, and neither side knows how it is played,
	but the goal is to prevent flights from arriving in time for
	passengers to make connecting flights.

TICKET AGENT -
	A superhuman with the patience of a saint, the herding ability
	of an Australian sheepdog, the E.S.P. abilities of Uri Geller,
	the compassion of a psychoanalysts, and and the tact of a
	diplomat.  They have mysterious abilities to control
	wind/rain/snow/fog and all other weather phenomenon.  They are
	capable of answering three questions at one time, while talking
	on the phone, and without stuttering or choking on their tongue.
	In later life they may be found in parks carrying on mysterious
	conversations with themselves.



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