[1480] in Humor

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HUMOR: PC Cup Holder

daemon@ATHENA.MIT.EDU (Andrew A. Bennett)
Wed Jun 12 09:52:25 1996

To: humor@MIT.EDU
Date: Wed, 12 Jun 1996 09:32:31 EDT
From: "Andrew A. Bennett" <abennett@MIT.EDU>


Date: Wed, 12 Jun 1996 00:14:12 -0800
From: connie@interserve.com (Connie Kleinjans)
From: Terry Weissman <terry@netscape.com>
From: Nicolas Pioch <pioch@netscape.com>
From: "Robert Mark Waugh" <rmw@ojnk.csd.sgi.com>

I know a tech rep from another company.  That tech rep called in to ask some
MIDI questions about system setup as the company this tech works for
actually sells, installs and warranties systems.  While they were on the
phone this tech rep received an incoming call, which he took after
putting Pat on Hold.  When the caller hung up the tech rep came back to
Pat laughing like a crazy person.  This is the call he took:

Caller:   "Hello, is this Tech Support?"

Tech Rep: "Yes, it is.  (asked for name/number/system) How may I help you?"

Caller:   "The cup holder on my PC is broken and I am within my warranty
           period.  How do I go about getting that fixed?"

Tech Rep:   "I'm sorry, but did you say a cup holder?"

Caller:   "Yes, it's attached to the front of my computer."

Tech Rep:   "Please excuse me if I seem a bit stumped, it's because I am.
             Did you receive this as part of a promotional, at a trade show,
             how did you get this cup holder?  Does it have any trademark
             on it?"

Caller:   "It came with my computer, I don't know anything about a
           promotional.  It just has '4X' on it."

At this point the Tech Rep had to mute the caller because he couldn't
stand it any longer.  The Caller had been using the load drawer of the CD ROM
as a cup holder and broke it off the drive...OOPS.


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