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Re: time to desupport?

daemon@ATHENA.MIT.EDU (Camilla R Fox)
Thu Oct 26 03:47:54 2000

Message-Id: <200010260747.DAA05532@x15-cruise-basselope.mit.edu>
To: Garry Zacheiss <zacheiss@MIT.EDU>
cc: Jonathon Weiss <jweiss@MIT.EDU>, Marc Horowitz <marc@MIT.EDU>,
        linux-dev@MIT.EDU
In-Reply-To: Your message of "Thu, 26 Oct 2000 03:23:02 EDT."
             <200010260723.DAA00984@riff-raff.mit.edu> 
Date: Thu, 26 Oct 2000 03:47:44 -0400
From: Camilla R Fox <cfox@MIT.EDU>


>    It's my impression that there isn't that much remaining to keep us
> from declaring our installer to be production, but I agree that this
> needs to happen before we can announce a desupport date.

Here's the list as I know it:
  - fix help messages in graphical mode to not be blatantly wrong
  - pull up a patch release that fixes the "SYNCCONF is omitted from
    rc.conf" bug, or else implement a work around in the installer.
  - make ftp and http installs work
  - update docs to address off-campus installation issues
  - incorporate assorted suggestions into the docs
  - make sure the PWOG is up to date for linux (not really our problem,
    but we reference it all over the place, and it would be nice)
  - document taking updates better

Some, but not all of this is in my court, and I've been lame lately.

I'm sort of worried by the fact that register_ws tends to get more than
one peice of mail per machine.  It's seeming like most of our users are
failing to install successfully the first time.  I don't know if
there's anything we can do about this, though.


>    Pushing to the end of IAP is fine with me; we might want to couple
> this with an installing Linux-Athena class offered during IAP for people
> who need to upgrade their existing installations.  I know Camilla had
> talked about this with me at some point.  Camilla, can you comment?

I'd been thinking about doing something, but I'm becoming increasingly
dubious.  I just don't think I can stand up in front of a group of
people and impart useful information about the linux installer.

Would it be useful/desirable to advertize (posters, whatever) that IAP
is a good time to learn about linux, and suggest that people come by
the office if they have questions?

I just can't think of a way to deal with installation questions in some
way that isn't one on one.

-Camilla

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