[416] in winnt

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Video driver install error; case 151071

daemon@ATHENA.MIT.EDU (Leonard Kimble Jr)
Wed Sep 29 11:39:14 1999

Message-Id: <199909291538.LAA14113@melbourne-city-street.MIT.EDU>
Date: Wed, 29 Sep 1999 11:38:11 -0400
To: ntpartners@mit.edu
From: Leonard Kimble Jr <lkimble@MIT.EDU>
Cc: support-dept-computing@mit.edu, casetracker@mit.edu
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"

Hello.

Has anyone run into this problem?

On a Dell Optiplex GXa (running Windows NT Workstation, Sp3), attempts to
reinstall the video driver (and also the basic VGA driver) have failed with
the following error message:

"The drivers were not successfully installed.  You may not have the
required privileges to install a new driver."

We've tried checking the harddrive for errors but found none.  Reinstalling
Service Pack 3 didnt help either.  And security permissions on several
c:\winnt subdirectories and the actual existing driver files seemed fine.

Does anyone have any advice?


Thanks,

Leonard



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Leonard Kimble Jr               MIT - Information Systems
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E40-329, 258-7932               Consultant

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