[320] in winnt
Re: RealPlayer G2
daemon@ATHENA.MIT.EDU (Scott Ehrlich)
Thu Mar 4 11:26:05 1999
Date: Thu, 04 Mar 1999 11:25:32 -0500
To: Hong Li <hli@mit.edu>, ntpartners@mit.edu
From: Scott Ehrlich <scott@MIT.EDU>
In-Reply-To: <3.0.1.32.19990304111247.009b0100@po8.mit.edu>
What make/model of PC are you using?
Do any of the web sites you are visiting support Microsoft's Windows Media
Player?
At 11:12 AM 3/4/99 -0500, Hong Li wrote:
>Hi,
>
>One of our NT workstations (4.0) run into a problem when visits a web site
>using RealPlayer G2 (free version) at the first time. The problem happens
>with using both Netscape 4.5 and Internet explorer 3.0. The system crashed
>into the blue screen (NT death-screen). The top two lines on the blue
screen:
>Stop: 0x00000050 (0xf3c40040, 0x0000001, 0x00000000, 0x00000000)
>(The first parameter is very but the rest of three are always same)
>Page Fault in Nonpaged area.
>
>However, I tried a different web site, which uses RealPlayer, the system
>crashes too. I tested on other NT machines (at least two--use the same
>version of RealPlayer) which have no problem visiting the same web site.
>
>What I tried:
>--Uninstalled RealPlayer G2 completely.
>--Installed NT Service Pack 4 (RealPlayer Support suggested).
>--Reinstalled RealPlayer G2.
>
>Unfortunately, it didn't fix the problem.
>
>This machine has enough RAM (256MB) and a plenty of hard disk space. At
>the time of crash there is no other application running.
>
>Before I am going to reinstall the entire system I appreciate any
>information and suggestion.
>
>
>
>
>
>Hong Li
>Computer Systems Administrator
>Political Science Department at MIT
>E53-445
>Tel: 617-253-4245
>e-mail: hli@mit.edu
>
>
-------------
Scott Ehrlich
Massachusetts Institute of Technology
Departmental Computing Support
Office: E40-335
Email: scott@mit.edu
Phone: 617-253-0028
