[15] in winnt
Re: winnt: possible support documents to deliver
daemon@ATHENA.MIT.EDU (Carol Elder)
Thu Jun 5 09:59:36 1997
Date: Thu, 05 Jun 1997 10:00:05 -0400
To: winnt@MIT.EDU
From: Carol Elder <elder@MIT.EDU>
Cc: cavan@MIT.EDU
Hi all:
There is a great need to help those people who are "migrating from a mac",
or "upgrading from Windows 3.1". I can't help but feel sympathetic for the
secretaries, administrators, and office workers when the reengineering
process replaces their known machine with an unknown. We have classes for
them to get them started, but panic sets in when they go to their desks.
It has been my experience that we can show them in a 3 hour class how to
start apps, find files, print, etc., but with all these folks have to do,
learning a new operating system doesn't help. We have classes on the
following but a web page of information for them would be great.
Another group are the ones that attend the Windows 96/NT introduction
class. They have purchased a new computer, gotten one at home or never
used a computer before. They can benefit from documentation that lists
taks and how to do them.
The last group I can think of are the ones that want to tinker with NT.
They know how to do some things, but would like documentation on others.
I like the format of the Eudora page for this group of people:
Some examples:
Basic functions, finding files, starting applications, printing
Here's how I did it in Win 3.1 here's where it is in NT
Here's how I did it on the Mac here's where it is on NT
Here's how you print
Here's how your applications work now
etc
Thanks
I promise not to ramble in future messages
Carol
