[311] in sw-release-announce
[Sw-release-announce]
daemon@ATHENA.MIT.EDU (Jonathan McIndoe Hunt)
Mon Jun 23 14:36:46 2003
Message-Id: <5.2.1.1.2.20030623142716.037de1d0@po12.mit.edu>
Date: Mon, 23 Jun 2003 14:32:29 -0400
To: itpartners@mit.edu, winpartners@mit.edu, sw-release-announce@mit.edu,
ed-tech@mit.edu
From: Jonathan McIndoe Hunt <jmhunt@MIT.EDU>
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cc: virusscan-release@mit.edu
cc: infosys@mit.edu
Errors-To: sw-release-announce-bounces@mit.edu
Date: Mon, 23 June 2003
To: itpartners@mit.edu, winpartners@mit.edu, sw-release-announce@mit.edu,
ed-tech@mit.edu
From: Jonathan McIndoe Hunt <jmhunt@MIT.EDU>
Subject: Fix found for problem with VirusScan 7 and some IBM T30 laptops
cc: virusscan-release@mit.edu, infosys@mit.edu
Good Afternoon,
Working with the Network Associates and IBM, Information Systems has found
and documented a solution to the problem that was experienced on some IBM
T30 laptop running Windows XP Professional when they're owners tried to
install VirusScan Enterprise 7.0. The problem is related to an old version
of software included on the IBM T30 laptops. The solution is to upgrade
that package of software before installing VirusScan Enterprise 7.0.
For more information on the fix visit:
http://web.mit.edu/is/help/virusscan/virusscan-7.0.html#pre-install
Thanks,
Jon
___________________________________________
Jonathan M. Hunt
VirusScan Release Coordinator
>Date: Fri, 02 May 2003 15:21:07 -0400
>To: itpartners@mit.edu, winpartners@mit.edu, sw-release-announce@mit.edu,
> ed-tech@mit.edu
>From: Jonathan McIndoe Hunt <jmhunt@MIT.EDU>
>Mime-Version: 1.0
>Content-Type: text/plain; charset="us-ascii"; format=flowed
>cc: virusscan-release@mit.edu
>cc: infosys@mit.edu
>Errors-To: sw-release-announce-bounces@mit.edu
>
>Good Afternoon,
>
>Information Systems has been getting several reports of significant
>problems with installing VirusScan Enterprise 7.0 on IBM Thinkpad T30s. If
>you have a T30 and have not installed VirusScan Enterprise 7.0, please hold
>off on installing until we have a resolution. If you have already tried to
>install VirusScan 7.0, please let us know if you have had success or run
>into problems by sending e-mail to virusscan-release@mit.edu. In the
>meantime, please continue to use VirusScan 4.5.1 SP1 which is available
>from the Windows Archive page linked from the Software Download site. You
>can find the link at the bottom of the Windows page.
>
>We believe the problem is limited to IBM Thinkpad T30s that have the
>factory installed Windows XP operating system. We are working with the
>vendors on a solution, if you would like to help with the solution and have
>a T30, please contact us at virusscan-release@mit.edu.
>
>Thanks,
>Jon
>
>___________________________________________
>Jonathan M. Hunt
>VirusScan Release Coordinator,
>Windows Platform Coordinator and Team Leader
>Software Release Team
>Information Systems
>W92-191 x3-0172
