[2505] in Enterprise Print Delivery Team
Follow up from Pillage problem over the weekend
daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Mon Jun 10 11:16:23 2002
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Date: Mon, 10 Jun 2002 11:16:05 -0400
To: printdel@MIT.EDU
From: "Lynne E. Durland" <durland@MIT.EDU>
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Greetings,
I thought I would put down a few thoughts and observations about the
problem with pillage yesterday.
I brought down Apache and left it down for about 90 minutes. Within 30
minutes of bringing down Apache I still could not access the GUI from home,
but by the time I had driven down here, IPM had "calmed down", for lack of
a better phrase, and I could bring the GUI up, and restart Apache and
everything was working again.
Also bringing down Apache had the side benefit of also killing the pdset
and pdls commands that were showing when I did the ps -elf command.
It will be very nice when we get the cgi scripts with the updates currently
being tested on plunder moved over. Some of the changes Dan and Dave have
made will help prevent the hangs. I have not been able to make plunder
hang with the new code in place, at least.
I realize that it is not always the best answer, but at least bringing
Apache down, and leaving it down is better than having to reboot the whole
server.
Also it is noteworthy, that with both the hang in April and the one
yesterday, there was an attempt to be printing to both printers, but there
was a problem with the E19 printer, and the E19 job was in a funky state,
not actually being printed, but not held either.
I will be doing some testing on plunder today.
Lynne
Lynne E. Durland
Information Systems
Database Services/DOST
W91-109
O: 617-258-5857
C: 617-293-8091
H: KB1FEM
(146.850 pl 85.4 Derry Repeater)
"A diplomat is a man who always remembers a woman's birthday but never
remembers her age."
— Robert Lee Frost
