[2132] in Enterprise Print Delivery Team
Re: IPM Printing Hassles
daemon@ATHENA.MIT.EDU (Lynne E. Durland)
Fri Dec 21 09:23:42 2001
Resent-From: David F Lambert <LAMBERT@MITVMA.MIT.EDU>
Resent-To: Francis X Mc Laughlin <FRANX@MITVMA.MIT.EDU>,
James Bernardinelli <trescott@MITVMA.MIT.EDU>,
Enterprise Printing Delivery Project Team <printdel@MIT.EDU>,
jnicker@MIT.EDU
Message-Id: <5.0.2.1.2.20011220231355.00aa0f38@hesiod>
Date: Thu, 20 Dec 2001 23:20:01 -0500
To: David F Lambert <LAMBERT@MITVMA.MIT.EDU>
From: "Lynne E. Durland" <durland@MIT.EDU>
In-Reply-To: <200112210200.VAA18584@pacific-carrier-annex.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed
Fran, J & Jay,
I'm having a hard time remembering all the pieces. I misspoke.
Delivery addresses for EP1 output are not yet on the header pages.
This work should have been completed *before* EP1 was moved to IPM.
I apologize for the misinformation, and will do my best to see this
work is completed ASAP.
-Dave
----------------------------Original message----------------------------
Dave,
NO!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
EP1 header pages DO NOT have address information on them.
At this point in time we do not have a mechanism to pass them from the
incoming file to the header page. This would need to be done thru lprng
software and the athena header pages do not have building and room, so I am
on my own to figure this one out.
I did manage to get,
1. a header page
2. a header page that was not blank
but at this point the only information on the header page is username, and
perhaps filename and print time.
The building and room information does get passed when the output is going
to the IBM printers.
But on the other hand you got it exactly right, the guys can lookup the
kerberos principal in the phone command on vm or thru the search on the mit
home page, or using the hesinfo command on athena.
I will be there as close to 9:30 as I possibly can.
Lynne
At 08:57 PM 12/20/2001 -0500, you wrote:
>Fran & J,
>
>First off, thanks a bunch to both of you for talking about the
>recent difficulities with IPM - namely around the lack of a delivery
>address on the header page. We're trying to resolve some pushback
>we've received regarding the requirement of a delivery address before
>IPM accepts a file. IPM allows a user to set this via the browser
>interface but some folks don't want us to enforce it. Once set, IPM
>remembers the delivery address and associates it with the kerberos
>principle. It can be changed if the user so desires - for instance
>if the user moves to another office.
>
>I finally got hold of Jay Nickerson today, and stepped him thru
>the simple process of setting his delivery address. You should
>see that on the header page from now on. We'll try to coach other
>EP1 users to do the same ASAP. Thanks for your patience.
>
>In the mean time, and as we continue thru the less than smooth rollout
>of IPM, here are a couple of other suggestions.
>1) Check the online directory for the kerberos principle. If listed,
> this should tell you their room number.
>2) Contact Jay if you have a question about the delivery of EP1 output
> which is not for jnicker.
>3) Send email to printdel@mit.edu if anyone reports they have not
> received their EP1 output and you don't recall printing it nor
> see it in the queue.
>
>Again, thanks much for your help and the prior discussions today!
>
>-Dave
Lynne E. Durland
Information Systems
Database Services Team
W91-109
P:258-5857
E: durland@mit.edu
H: 603-421-0940
H: KB1FEM
"When speaking to a Bear of Very Little Brain, remember that long words may
Bother Him."
--A.A. Milne
