[2001] in Enterprise Print Delivery Team

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Re: EP1

daemon@ATHENA.MIT.EDU (Theresa M Regan)
Thu Dec 6 11:40:30 2001

Message-Id: <5.0.2.1.2.20011206104532.0247fd80@hesiod>
Date: Thu, 06 Dec 2001 11:43:46 -0500
To: "Lynne E. Durland" <durland@MIT.EDU>
From: Theresa M Regan <tregan@MIT.EDU>
Cc: "Huxley, Bil" <huxley@MIT.EDU>, Cana Lynn McCoy <cana@MIT.EDU>,
        hesreq@MIT.EDU, printdel@MIT.EDU, caotech@MIT.EDU, R3-Print@MIT.EDU,
        kelley@MIT.EDU, ops@MIT.EDU, Garry Zacheiss <zacheiss@MIT.EDU>
In-Reply-To: <5.0.2.1.2.20011206090449.00a9d320@hesiod>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Hi Lynne,

thanks...

Based on the last few exchanges, it seems that a recap of current process 
may be helpful and possibly, alleviate a step or two.  Example:  e-mail to 
r3-print may not necessary if the queue is included in the current 
process.  Also, there are two dimensions of MOIRA's printer 
characteristics, we rely on from time-to-time that may be helpful to 
mention:  restrict list and LPC ACL

Current Process
------------------------

Athena Print Services will create a printer definition in MOIRA and for 
administrative users mark it as SAP.  (Generally, these requests are sent 
to "hesreq".  Some requests come via Computing-Help.)

Today, any printer requests for the administrative community and/or SAP are 
created in MOIRA and propagated to the print servers:  arbor-eater or 
fiber.  (After printer definitions are created, hesreq receives revisions 
from time-to-time and these revisions are reflected in the daily process.)

Nightly, the printer definitions from arbor-eater and fiber are sent to 
windsurf.

R3-print is notified when the "new" or "deleted" print queue data arrives 
at windsurf.

R3-print is notified, again, after the printer definitions have been 
updated on all of the R/3 servers.

Since Garry has confirmed that the nightly feed will include pillage and 
plunder when designated SAP, this appears to fall nicely into the 
process.  (I should go back and at the windsurf e-mail notifications to be 
sure that we clearly note the IPM queues.)

If people agree with the above steps, then, we can alleviate the r3-print 
e-mail when sending requests to hesreq.

Once the printer definitions are defined on the servers, they are 
configured within SAP R/3 (SF2) and transported to all remaining SAP R/3 
environments.

There are a few Departments who prefer that only certain people print to 
their printers.  These departments maintain an Athena list and it is noted 
within the MOIRA printer definition.  It is reference as "Restrict List".

After discussion at R3-Admin, we wish to recommend that IPM print queues 
consider using this approach, as well.  Example:  glmp would have a list 
glmp-print-restrict and its administrator would be the key Process 
Owner.  The Process Owner could delegate the maintenance, if desired.

(My experience with APS is that the print request arrives at the server and 
after a comparison with the list, it is either printed or deleted.  How the 
IPM implementation would handle requests from an unauthorized person is a 
"printdel" question.)

Another MOIRA printer characteristic, we have used on a limited 
basis...  is who may manage print queues?  For those Departments with 
technical staff and lots of printers, we have set the attribute:  LPC 
ACL  For CAO, it is managed through the list caoprint

Hopefully, I have captured the printer/print queue process accurately and 
reasonably clearly.  If others wish to clarify or expand, please feel 
free.  Once printdel has had time to consider the restrict list approach, 
possibly, we could focus on its implementation for the 4 queues in 
question:  glmp, glte, gltw, (missing one).

Thanks,
Theresa




At 09:06 AM 12/6/2001 -0500, Lynne E. Durland wrote:
>Theresa,
>
>All IPM print queues are in Moira, and the agreement was that when a 
>request is sent to hesreq if it is an SAP related printer that will be 
>noted in the request and the mail cc'd to r3-print.
>
>Lynne
>
>At 04:42 AM 12/6/2001 -0500, Theresa M Regan wrote:
>>Hi Garry,
>>
>>Thank-you for chiming in and confirming earlier decisions about IPM 
>>queues defined in MOIRA.  Although it differs from my understanding, it 
>>is probably best to just move forward at this juncture.
>>
>>Peter, we have been able to confirm that the print queue is defined 
>>properly in MOIRA and that it was included in the file fed from MOIRA to 
>>windsurf.  When you have a moment, would you glance at the file from 
>>MOIRA and confirm that EP1 is included and with the necessary information 
>>to define the printer definitions for SAP?
>>
>>PRINTDEL, in light of Garry's information...  that only print queues 
>>designated as "SAP" will be fed from MOIRA...
>>
>>      1)  will all IPM print queues be defined in MOIRA?
>>
>>      2)  if yes, and they are not intended for SAP R/3, how will they be 
>> noted?
>>
>>Thanks,
>>Theresa
>>
>>
>>At 07:23 PM 12/5/2001 -0500, Garry Zacheiss wrote:
>>> >> It is my understanding that the MOIRA feed to windsurf would be expanded
>>> >> to include the IPM servers, as well.  I believe, it would simplify
>>> >> people's understanding of what happens to administrative print queues
>>> >> entered into MOIRA if they follow the current, daily process from MOIRA
>>> >> to windsurf.
>>>
>>>    We've already had this discussion, and I have the old email to prove
>>>it. :-)
>>>
>>>    The last time this came up, what we agreed on was this:
>>>
>>>    1.)Queues on pillage/plunder that would be SAP queues would
>>>              be created in moira as type "SAP", and would be in
>>>              the file sent to windsurf.
>>>
>>>    2.)We would *not* send windsurf all queues on pillage/plunder.
>>>
>>>This is detailed in a message I sent, included below.
>>>
>>>Is it the case that the conditions I specified then are still
>>>sufficient, and we just haven't been following this procedure, or that
>>>we now no longer wish to follow this process?G
>>>
>>>[53020] daemon@ATHENA.MIT.EDU (Lynne E. Durland)  Ops_Projects  12/23/00 
>>>09:04 (90 lines)
>>>Subject: Re: pillage/plunder info from moira to asst
>>>Message-Id: <4.3.2.7.2.20001223090207.00b3be28@po12.mit.edu>
>>>Date: Sat, 23 Dec 2000 09:02:26 -0500
>>>To: Garry Zacheiss <zacheiss@mit.edu>
>>>From: "Lynne E. Durland" <durland@MIT.EDU>
>>>Cc: Garry Zacheiss <zacheiss@mit.edu>, "Peter B. Kelley" <kelley@mit.edu>,
>>>         ops@mit.edu, printdel@mit.edu, asst@mit.edu
>>>In-Reply-To: <200012222027.PAA00885@hodge-podge.mit.edu>
>>>Mime-Version: 1.0
>>>Content-Type: multipart/alternative;
>>>         boundary="=====================_1225111==_.ALT"
>>>
>>>--=====================_1225111==_.ALT
>>>Content-Type: text/plain; charset="us-ascii"; format=flowed
>>>
>>>Thanks Garry,
>>>
>>>This sounds good to me.
>>>
>>>Lynne
>>>
>>>At 03:27 PM 12/22/2000 -0500, Garry Zacheiss wrote:
>>> >         Ok, I've made those changes. The queue "retipm" is now type SAP
>>> >in moira, and it and its duplex queue are the only queues on
>>> >pillage/plunder in the file that will be generated and shipped to
>>> >fleagle.
>>> >
>>> >         I've left admissions and w91-109-blahblahblah in moira as type
>>> >'IPM' for now; this doesn't actually have any significance anymore, but
>>> >I'd like to leave myself a hook for any future expansion and
>>> >development.
>>> >
>>> >         Ops: I've checked in a change to sapprint.gen reverting the
>>> >previous revision, and installed it on the moira server.
>>> >
>>> >         hesreq folk: Slight modification to what was said previously:
>>> > From now on, if an queue on pillage/plunder is to be in SAP, the mail
>>> >sent to hesreq should specify that, and should be entered in moira as
>>> >type 'SAP'.  Other queues on pillage/plunder should be type 'IPM'.
>>> >
>>> >         Bug me if you have questions.
>>> >
>>> >Garry
>>>
>>>--[53020]-- (pref = [53009])
>
>Lynne E. Durland
>Information Systems
>Database Services Team
>W91-109
>P:258-5857
>E: durland@mit.edu
>H: 603-421-0940
>H: KB1FEM
>
>
>"When speaking to a Bear of Very Little Brain, remember that long words 
>may Bother Him."
>                         --A.A. Milne



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