[1981] in Enterprise Print Delivery Team

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Re: Case 247119: Re: Fwd: Re: EP1

daemon@ATHENA.MIT.EDU (Peter B. Kelley)
Wed Dec 5 11:41:05 2001

Message-Id: <4.3.2.7.2.20011205113855.02ffc490@hesiod>
Date: Wed, 05 Dec 2001 11:41:52 -0500
To: asst-help@MIT.EDU, "Lynne E. Durland" <durland@MIT.EDU>
From: "Peter B. Kelley" <kelley@MIT.EDU>
Cc: <printdel@MIT.EDU>, <caotech@MIT.EDU>, <R3-Print@MIT.EDU>
In-Reply-To: <200112051608.LAA29383@hampster.mit.edu>
Mime-Version: 1.0
Content-Type: text/plain; charset="us-ascii"; format=flowed

Lynne and I just talked in the hallway - she will follow up to make sure 
that the right process is being followed and to make sure that moira feeds 
the data that reflects our intent.

Bil, Lynne, if this printer needs to be configured in the SAP space today, 
I can change by hand the printcap file while waiting for the automated 
moira feed.  Let me know...

--pete


At 11:08 AM 12/5/2001 +0000, asst-help@MIT.EDU wrote:
>Your message was assigned case number 247119 in our database.
>Please use the subject line above for future replies
>connected with this case.
>
>You may also check your case on the web at:
>
>      https://casetracker.mit.edu/fcgi-bin/ct-test
>
>
>
>
>-----Original Message-----
>Date: Wed, 05 Dec 2001 11:13:25 -0500
>To: "Huxley, Bil" <huxley@MIT.EDU>, asst-help@MIT.EDU
>From: "Lynne E. Durland" <durland@MIT.EDU>
>Cc: <printdel@MIT.EDU>, <caotech@MIT.EDU>, <R3-Print@MIT.EDU>
>Subject: Re: Fwd: Re: EP1
>
>
>Bil,
>
>I have not yet seen the asst tracking number so can't put it in the subject
>line.
>
>When I sent the request to hesreq, I did indicate that this was still an
>SAP related printer, so I think this does go back to the hesreq folks to
>follow up on the update to the printcap from moira.  Perhaps the right
>thing was not set off since this is an existing printer being changed
>rather than a new printer being created.  But that still leaves open the
>question of who should follow up?  I can if it is appropriate.
>
>Lynne
>
>At 08:44 AM 12/5/2001, Huxley, Bil wrote:
> >Good Morning,
> >
> >A case number will be assigned to this request via the asst-help
> >distribution.  If anyone wishes to reply please try to use the CaseTracker
> >Subject line conventions (one of us should be able to get you the case
> >number if you don't have it).
> >
> >Yesterday the Moira entries for EP1 (& EP12) were adjusted from the server
> >fiber to the server pillage.  This morning's automated printcap updates to
> >not seem to reflect this change (only htcp was reported).  I can't
> >actually check the SAP Printcap at the moment - it's not on the web page
> >https://windsurf.mit.edu/ and I don't have access to the other windsurf
> >'MIT eyes' pages from my present location.
> >
> >Is there a need to make some kind of adjustment to moira->printcap
> >processing to accommodate IPM (InfoPrint Manager) needs?
> >
> >Should a manual adjustment be made to allow EP1 / EP12 to be made
> >serviceable from SAP today?
> >
> >Thanks in advance,
> >   Bil
> >
> >
> >>Date: Tue, 4 Dec 2001 14:13:33 -0500 (EST)
> >>From: Cana Lynn McCoy <cana@MIT.EDU>
> >>To: "Lynne E. Durland" <durland@mit.edu>
> >>cc: <hesreq@mit.edu>, <printdel@mit.edu>, <caotech@mit.edu>,
> >>         <R3-Print@mit.edu>
> >>Subject: Re: EP1
> >>
> >>
> >>
> >>On Tue, 4 Dec 2001, Lynne E. Durland wrote:
> >>
> >> > Please change the entry for ep1 and ep12 to point to pillage.mit.edu.
> >> >
> >> > This will still be an SAP related printer.
> >>
> >>I have made this change.  It will propagate by 4:30pm this afternoon.
> >>
> >>Cana McCoy
> >>Athena Server Operations
> >
>
>Lynne E. Durland
>Information Systems
>Database Services
>W91-109
>O: 617-258-5857
>C: 617-293-8091
>H: KB1FEM
>
>"When one door of happiness closes, another opens;  but often we look so
>long at the closed door that we do not see the one which has been opened
>for us."
>
>                 --Helen Keller



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