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Facilities MIS Strategic Planning Report, 2/24/1999

daemon@ATHENA.MIT.EDU (Tim McGovern)
Wed Feb 24 12:29:41 1999

Date: Wed, 24 Feb 1999 12:31:17 -0500
To: magellan@MIT.EDU
From: Tim McGovern <tjm@MIT.EDU>

Project Name:     Facilities-MIS Strategic Planning
Project Leaders:  Anne Whealan, Tim McGovern
Report Date:      Feb. 24, 1999
Project Notebook: http://web.mit.edu/is/discovery/plant-sp/    .\/

Accomplishments past period
-  Completed final report that went to sponsor & Facilities'
	leadership teams.
-  Met with project sponsor, and received her feedback on report's
	shortcomings.

Goals for the coming period
-  Meet with Facilities' leadership teams.
-  In parallel, begin to address the report's defects.
-  Develop briefing materials for sponsor, in preparation for her meetings
	with Jim Bruce, CIO and John Curry, EVP.

Issues
-  Some of the defects that were identified were the result of constraints
   that we were unable to elicit earlier in the project, e.g., staffing,
   funding, and other variables.
-  Some of the defects were well-known to me but resulted from some reluctance
   on the part of affected teams & their leaders to 'fess up to problems.
-  I did not discover how to write a report that is the product of a consensus
   based process that tells the unvarnished truth about individual's and teams
   that are represented in the planning team

Key learnings
-  A good sponsor needs to hear what's NOT being allowed to surface _earlier_.

Team dynamics
-  The planning process has gone on too long, and the team is tired. The
sponsor
   is also eager to begin implementation.  Some team members fear that the link
   between the new work that is expected and the staffing/funding requests
   will be lost, and the whole effort will go down in flames!

Additional comments
-  The end is in sight.



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