[237] in magellan
Service - Project Team Leaders mtg. Friday
daemon@ATHENA.MIT.EDU (Greg Anderson)
Mon Jul 19 11:42:54 1999
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Date: Mon, 19 Jul 1999 11:42:47 -0400
To: magellan@mit.edu, delivery@mit.edu,
service-tl@mit.edu.integration-ptl@mit.edu
From: Greg Anderson <ganderso@MIT.EDU>
Good morning everyone,
Roger, Bob, Susan, and I encourage you to attend the combined team
leaders meeting this Friday. The agenda is designed to encourage dialog and
to build actions to enhance our work processes.
Thanks, see you on Friday,
Greg
------------------
Project & Service Team Leaders
Friday, July 23
10 - 12 a.m
N42-Demo Ctr.
AGENDA:
1. Enhancing interactions between Service & Project Leaders. (60 minutes
or longer)
- Introduction - Bob
- Small Groups - Greg
- Report back & discussion - Roger
Question: How do we manage the transition of a project from
Discovery/Delivery/Integration into Service?
- What, when, and how does Service need to know about projects in order to
design and build the service functions for the new product/service? What
are Service requirements/needs? How can these goals be achieved?
- How can a project team get Service input and design early in the project
work so that it can incorporate those perspectives in the design and
development phases? What and when are the key inputs necessary to
incorporate Service principles into new technology design and delivery?
2. Roundtable - whatever time remains (ca. 30 mins.)
