[46] in Kakapo Windows Team

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Re: Windows Services provided by the SWRT

daemon@ATHENA.MIT.EDU (Phillip Long)
Thu Jul 31 13:50:54 2003

Date: Thu, 31 Jul 2003 13:47:42 -0400
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Cc: swrt@mit.edu, kakapo@mit.edu
To: Jonathan McIndoe Hunt <jmhunt@mit.edu>
From: Phillip Long <longpd@MIT.EDU>
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Jonathon: thank you for taking the time to write these out. It is very 
helpful, and I hope will stimulate thinking about other groups that 
provide various services for the Windows environment. Much appreciated.

	phil

On Thursday, July 31, 2003, at 11:00 AM, Jonathan McIndoe Hunt wrote:

> Below are the major services that the SWRT provides that are Windows 
> related.
>
> 1. Testing and release of support for new versions of Windows for end 
> users (i.e. not servers so much).
> 2. Release of Windows versions of commercial and MIT developed 
> software, including testing, support preparation, communication, and 
> installers.
> 3. Testing and recommendation regarding service packs and sometime 
> hotfixes.
> 4. Involved in the recommendations for minimum and recommended 
> hardware specifications.
> 5. Developing documentation for the Windows platform, particularly 
> around security and proper virus configurations.  (e.g., 
> http://web.mit.edu/net-security/www/one-sheets/winhack.html)
> 6. Content owner for the Windows Topic page and many of the Windows 
> applications.
> 7. Distribution and tracking of site license & volume licensed 
> software for Windows via download and CD distributions.
> 8. Escalation point for the Computing Help Desk regarding general 
> Windows problems.
> 9. De-support of old versions of Windows and Windows applications.
>
> Jon
>
>
Phillip D. Long, Ph.D.					              -- longpd@mit.edu
Senior Strategist for the Academic Computing Enterprise
MIT - N42-005		  					        -- voice:617-452-4038
77 Massachusetts Avenue (street 211 Mass. Ave.)  --  fax: 617-253-8665
Cambridge, MA 02139

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Jonathon: thank you for taking the time to write these out. It is very
helpful, and I hope will stimulate thinking about other groups that
provide various services for the Windows environment. Much appreciated.


	phil


On Thursday, July 31, 2003, at 11:00 AM, Jonathan McIndoe Hunt wrote:


<excerpt>Below are the major services that the SWRT provides that are
Windows related.


1. Testing and release of support for new versions of Windows for end
users (i.e. not servers so much).

2. Release of Windows versions of commercial and MIT developed
software, including testing, support preparation, communication, and
installers.

3. Testing and recommendation regarding service packs and sometime
hotfixes.

4. Involved in the recommendations for minimum and recommended
hardware specifications.

5. Developing documentation for the Windows platform, particularly
around security and proper virus configurations.  (e.g.,
http://web.mit.edu/net-security/www/one-sheets/winhack.html)

6. Content owner for the Windows Topic page and many of the Windows
applications.

7. Distribution and tracking of site license & volume licensed
software for Windows via download and CD distributions.

8. Escalation point for the Computing Help Desk regarding general
Windows problems.

9. De-support of old versions of Windows and Windows applications.


Jon



</excerpt><fontfamily><param>Helvetica</param>Phillip D. Long,
Ph.D.					              -- longpd@mit.edu

Senior Strategist for the Academic Computing Enterprise

MIT - N42-005		  					        -- voice:617-452-4038

77 Massachusetts Avenue (street 211 Mass. Ave.)  --  fax: 617-253-8665

Cambridge, MA 02139</fontfamily>


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