[10017] in Commercialization & Privatization of the Internet
Adding services to attract business accounts to the Internet
daemon@ATHENA.MIT.EDU (Lloyd Brodsky)
Fri Feb 4 18:01:51 1994
Date: Fri, 4 Feb 1994 15:43:58 -0700 (MST)
From: Lloyd Brodsky <lbrodsky@rocksolid.com>
To: com-priv@psi.com
I'd like to hear people's opinions as to what services an Internet
provider might add to increase its potential appeal to non-technical
business people whose interest in the Internet is strictly as a tool to
help them get their jobs done (as opposed to a hobby perk or for some
ill-defined connectivity is good argument)
For example, fax gateway is a useful tool to a salesperson or somebody in
customer service who need to be in touch with large numbers of people with
no email address and a phenominally useful tool if they need to do any
broadcast faxing -- and this is a feature of no interest to most of the
techies on the net and is offered as enough of an afterthought on most
systems that the fax gateway would collape if a decent percentage of
accounts tried to use it.
Similarly some kind of pager notification for mail sent to an 'urgent'
alias might be helpful (and reassuring!) to people new to the net who
either rarely get around to checking their mailboxes (it takes a while to
develop new habits) or who check often and never find anything there (if
you just got the account, who'd even know that you had an email address).
Those are too examples, can anybody think of any others?
* Lloyd Brodsky Internet:lbrodsky@rocksolid.com *
* President, RockSolid Communications *
* P.O.Box 101804 Voice: 303-758-7030 Fax: 303-758-7277 *
* Denver, Colorado 80250-1804, USA *
