[5300] in Athena Bugs

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rt 6.4R: the kernel

daemon@ATHENA.MIT.EDU (Jonathan I. Kamens)
Wed Jun 27 00:05:47 1990

Date: Wed, 27 Jun 90 00:05:22 -0400
From: "Jonathan I. Kamens" <jik@pit-manager.MIT.EDU>
To: marc@MIT.EDU
Cc: marc@ATHENA.MIT.EDU, bugs@ATHENA.MIT.EDU
In-Reply-To: bugs[5126]

   From: marc@MIT.EDU
   Reply-To: marc@MIT.EDU
   Usmail: Marc Horowitz, 3 Ames Street, Cambridge, MA 02139
   Phone: (617)225-6447
   Date: Fri, 08 Jun 90 16:08:08 EDT

   Can you explain what the software suggestion process is, and how it
   works?  I know it's there, but I don't know anything else about it.

1. User reports suggestion to software-suggestions.
2. Henry (or whoever is currently processing suggestions) filters out
   obviously bogus suggestions, or things that are bug reports rather
   than suggestions (those get forwarded to "bugs", consulting the
   rest of Release Engineering if necessary.  Most ideas make it
   through this step.
3. The suggestion is posted to the suggest discuss meeting.
4. It is discussed there.
5. The Release Engineering periodically reviews the suggestions in the
   discuss meeting, and decides simply whether or not it is feasible
   to implement each one.
7. The release team for the next upcoming release decides which
   suggestions it thinks should make it into the release.
8. Those suggestions are pursued, i.e. we try to find someone to
   implement them.

   P.S.  Is there any reason not to record something as both a suggestion
   and a bug?

Yes.  It makes more paperwork for everybody, and clogs up both the
suggestion and bug processes, and makes our jobs more difficult.

If you report something as a bug and we think it's a suggestion, it'll
get moved to software-suggestions, and vice versa, so there's no
reason to report it as both a bug and a suggestion.

 Jonathan Kamens
 Project Athena Quality Assurance

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