[20744] in Athena Bugs
Re: star-office a4 lossage
daemon@ATHENA.MIT.EDU (Alex T Prengel)
Wed Sep 18 15:38:40 2002
Message-Id: <200209181938.PAA21839@dit.mit.edu>
To: jhawk@MIT.EDU
cc: alexp@MIT.EDU, bugs@MIT.EDU
In-reply-to: "[20724] in Athena Bugs"
Date: Wed, 18 Sep 2002 15:38:38 -0400
From: Alex T Prengel <alexp@MIT.EDU>
You report:
>I just had a user who was trying to print a document in
>Star Office, but only got the header page.
>
>Printing to a file and viewing with gv worked fine.
>
>Prepending an error handler, we learned:
>
>ERROR: configurationerror
>OFFENDING COMMAND: setpagedevice
>
>It turned out that the document was configured for A4 paper.
If this happened when the user tried to print one of the help files, this is a
known and locally documented bug, with a (kludgy) workaround: please read
/mit/soffice_v6.0/README.athena for details.
It shouldn't be happening otherwise, such as when a users prints some
non-helpfile document they created- if this isn't the case please let me know.
Both Sun and the Open Office project are aware of this bug and intend to
fix it in future releases- so I don't think it's worth significant work-around
efforts in the interim.
Alex
