[17700] in Athena Bugs
Re: sgi 8.3.19: Adobe Acrobat
daemon@ATHENA.MIT.EDU (Jonathon Weiss)
Thu Mar 23 21:44:40 2000
Date: Thu, 23 Mar 2000 21:44:35 -0500 (EST)
Message-Id: <200003240244.VAA23331@speaker-for-the-dead.mit.edu>
To: Jason N Jarboe <jarboe@mit.edu>
CC: bugs@mit.edu
In-reply-to: "[17302] in Athena Bugs"
From: Jonathon Weiss <jweiss@MIT.EDU>
Hi Jason,
I'm sorry it's taken us so long to get back to you on this issue, but
last fall you reported the following problem:
What were you trying to do?
Look at pdf files, using the plugin in Netscape. Not on this
computer, on the new Sun machines. Seems to happen fairly regularly,
not certain that it's really all the time, but it's lots, anyway.
What's wrong:
All I get displayed is a gra screen.
The acroread plugin is extremely unreliable on all Unix platforms; at
the moment, our only solution is to have people use the helper app
approach instead of the plugin. While the helper app occasionally has
problems too, it seems to be much better than the plugin.
In other words, in your Netscape preferences, your handler for the PDF
file type should not be nppdf.so; instead that setting should point to
an application. The path should be
/mit/acro/arch/@sys/bin/acroread %s
This is the setting used in the global mailcap and mime.types files,
but you may have local, private copies which have different
settings. If you need further details, send me an email. In the mean
time, I'm going to close your bug report.
Good luck,
Jonathon Weiss
jweiss@mit.edu
MIT IS/Athena Programmer
