[16716] in Athena Bugs

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Re: sgi 8.2.18: frame

daemon@ATHENA.MIT.EDU (Mike Barker)
Thu Feb 18 23:05:23 1999

Date: Thu, 18 Feb 1999 22:45:10 -0500
To: Matthew Belmonte <belmonte@MIT.EDU>
From: Mike Barker <mbarker@MIT.EDU>
Cc: bugs@MIT.EDU
In-Reply-To: <199902182111.QAA06792@steve-dallas.mit.edu>

Hi.

I've forwarded this to the frame locker maintainers.

Thank you for using Athena.
Mike Barker

At 04:11 PM 2/18/99 -0500, Matthew Belmonte wrote:
:)System name:          steve-dallas.mit.edu
:)Type and version:     IP22 8.2.18 (with mkserv)
:)Display type:         NG1
:)
:)What were you trying to do?
:)      Import Word document into frame.
:)
:)What's wrong:
:)      Frame catches an internal error and dies.
:)
:)What should have happened:
:)      Frame should have been happy with the imported document.
:)
:)Please describe any relevant documentation references:
:)I received a reply from Adobe Systems in response to a FrameMaker bug report
:)that I submitted recently.  The bug seems to cause FrameMaker to crash when
:)attempting to import documents that contain some unusual features such as
:)sidebars.  A patch (version 5.5.6) can be obtained by calling 1.800.685.4586.
:)This seems an infrequently encountered bug, so you may or may not want to
:)install the patch - I figured I'd just let you know about it in case you
didn't
:)already have the information.
:)
:)Full details of the bug report are in ~belmonte/Public/frame_bug_report.txt.
:)The full text of the reply is in ~belmonte/Public/frame_bug_reply.txt.



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