[16715] in Athena Bugs
sgi 8.2.18: frame
daemon@ATHENA.MIT.EDU (Matthew Belmonte)
Thu Feb 18 16:12:39 1999
To: bugs@MIT.EDU
Date: Thu, 18 Feb 1999 16:11:38 EST
From: Matthew Belmonte <belmonte@MIT.EDU>
System name: steve-dallas.mit.edu
Type and version: IP22 8.2.18 (with mkserv)
Display type: NG1
What were you trying to do?
Import Word document into frame.
What's wrong:
Frame catches an internal error and dies.
What should have happened:
Frame should have been happy with the imported document.
Please describe any relevant documentation references:
I received a reply from Adobe Systems in response to a FrameMaker bug report
that I submitted recently. The bug seems to cause FrameMaker to crash when
attempting to import documents that contain some unusual features such as
sidebars. A patch (version 5.5.6) can be obtained by calling 1.800.685.4586.
This seems an infrequently encountered bug, so you may or may not want to
install the patch - I figured I'd just let you know about it in case you didn't
already have the information.
Full details of the bug report are in ~belmonte/Public/frame_bug_report.txt.
The full text of the reply is in ~belmonte/Public/frame_bug_reply.txt.
