[16190] in Athena Bugs

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Re: wshelper

daemon@ATHENA.MIT.EDU (Mike Barker)
Thu Aug 20 17:02:33 1998

Date: Thu, 20 Aug 1998 16:51:00 -0400
To: Kyongsoo Noh <knoh@MIT.EDU>
From: Mike Barker <mbarker@MIT.EDU>
Cc: bugs@MIT.EDU, kkam@MIT.EDU
In-Reply-To: <3.0.2.32.19980820135649.006970ac@hesiod>

Hello.  You might try calling 253-1102,the PC help desk number.

One suggestion is that you may need wshelper32.dll

The Athena bug reporting is mostly for Athena Unix problems.  I believe 
Sloan provides some additional help for students.  You may want to talk to 
them about your problem.

Thank you for using Athena
Mike Barker
MIT Information Systems

At 01:56 PM 8/20/98 -0400, Kyongsoo Noh wrote:
:)i am going to be a first year at sloan starting in september, and i've been
:)having difficulty setting up my eudora access from home.  when i try to
:)check for new messages on eudora, i get a wshelper error.  virginia gifford
:)took a look at my setup and networking properties and believes that i am
:)having difficulties because my computer is running off of windows 98 rather
:)than windows 95.  the exact error, when i click on check mail, reads as
:)follows:
:)
:)WS Helper Error!
:)
:)!      The network is not set up correctly.
:)       No reliable information about the local
:)       domain or the name servers has been found.
:)
:)       However, you should still able [sic] to resolve fully
:)       qualified machine names.  Please see
:)       http://web.mit.edu/dosathena/doc/www/wshelper.html
:)
:)       Do you want to continue?
:)
:)       Yes      No
:)
:)(that web address pulls up a fatal error.  i think the proper address
:)should be the following:
:)http://web.mit.edu/dosathena/doc/www/wshelper/wshelper.html)
:)
:)at the error box, if i click yes, i get another box asking for my id and
:)password.  once i enter my id and password, eudora works fine for both
:)sending and receiving messages.  if i click no, eudora gets and error and
:)just exits itself.
:)
:)if the problem is windows 98, is there any way i can fix the problem
:)without resorting to installing windows 95?
:)
:)thanks,
:)kyongsoo noh
:)  

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