[14127] in Athena Bugs

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sun4 7.7U: frame

daemon@ATHENA.MIT.EDU (dot@MIT.EDU)
Thu Jan 18 14:37:49 1996

From: dot@MIT.EDU
Date: Thu, 18 Jan 1996 14:37:44 -0500
To: Cedric M Savineau <savineau@MIT.EDU>, bugs@MIT.EDU
Cc: 


Hi,

I'm sorry that you have encountered the DPS/X error bug.  We have seen
this before here and believe that it is a bug in the interaction between
Frame and Solaris 2.3.  I'll include the information I have on dealing
with this bug and apologize for not having a better answer.  I am also
hoping that this bug will be fixed either by upgrading to Frame 5 or to
Solaris 2.4, or both.

Please let me know if you have any questions about these suggestions.

			Dorothy Bowe

 > QUESTION:
 >  
 > Why is FrameMaker crashing with Internal Error 550A88, 580AFC, or 580E68?
 > 
 > 
 > ANSWER:
 >  
 > This crash occurs on Sun workstations running Solaris 2.3 with
 > Maker.useDPS: True.  We find that it only occurs when there is an EPS
 > graphic on the first page of the document.  The only known workarounds
 > are:
 > 
 > 1) Insert a blank page (page 0) at the beginning of the document.
 > 
 > 2) Set Maker.useDPS: False (this will result in gray boxes being 
 >    displayed in place of graphics for EPS graphics with no UNIX
 >    compatible preview image).
 > 

We have come up with the following work-around which may help:

The workaround is to run a program which will initialize the Solaris DPS
extension.  If you create a file called something like "fix_dps" and put
these lines into it:

*****************
#!/bin/csh -f

dpsexec -noexec << EOF
quit
EOF
*****************

(Do not include the lines with *'s!)  Then you can type the command

	csh fix_dps

before starting frame and fix the problem.  You should see a window pop
up on the screen when you run this command.

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