[10948] in Athena Bugs
Re: some people who registered 8/25 still can't print
daemon@ATHENA.MIT.EDU (Darrin E. Robinson)
Fri Sep 10 14:49:23 1993
To: carla@Athena.MIT.EDU
Cc: accounts@Athena.MIT.EDU, bugs@Athena.MIT.EDU
Date: Fri, 10 Sep 93 14:25:13 EDT
From: Darrin E. Robinson <darrin@Athena.MIT.EDU>
Hi Carla,
The reason people from 8/25 can't print is because that's the day/night that
we revamped the E40 machine room 8/25-8/26. It wasn't noticed that the
print server was down until 8/26 sometime in the morning... the moira_update
didn't occur because the machine was down.
Darrin
P.S. Ezra: how do we fix that?
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To: darrin@Athena.MIT.EDU, bugs@Athena.MIT.EDU
Cc: accounts@Athena.MIT.EDU
Subject: some people who registered 8/25 still can't print
Date: Fri, 10 Sep 93 13:46:06 EDT
From: Carla Fermann <carla@Athena.MIT.EDU>
Content-Length: 701
Hi! I was hoping that resetting print quotas would fix this, but it
doesn't seem that it did.
Several people who registered for accounts have not been added to the
print quota database, and thus are unable to print. I can't know if
it's every new user or what, since we only know about the people who
have complained.
The most recent case was the user "goodwin" who registered for his
account on August 25th but was not known to the print quota database
just now. I added him so that he would be able to print.
Does anyone know how to fix this so that people will get automatically
added? I'm not sure if it's a software problem or some kind of
operational problem.
Thanks,
Carla
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