[480] in Tooltime
Scopus GUI progress
daemon@ATHENA.MIT.EDU (Peter Ragone)
Thu Nov 6 18:45:59 1997
Date: Thu, 6 Nov 1997 18:45:52 -0500
To: tooltime@MIT.EDU
From: Peter Ragone <pragone@MIT.EDU>
Hi,
Brief:
-------
1) Find Open button still not allowing to find by Category.
2) Clipboard button in main Helpdesk window works now.
Details:
--------
1) David and I are still plugging away, trying to get the Find Open to
include a category. We will be able to get it to work if we hard-code the
categories into a "switch" statement in TCL, but I didn't want to do
something that will break if we alter the categories in the future. We may
do that if time gets too tight. We'll continue to work on other stuff
simultaneously.
2) We fixed the global trouble with the Clipboard button in the main
Helpdesk Log window. It was referring to a field named "Call Queue" or
something like that which had been removed a while ago, so a silent error
was halting the procedure. When we commented out the code referring to that
field, the Clipboard button began working properly. I didn't investigate
whether it works on the Mac or not; the manual indicates that it won't. I'm
considering that low priority since it seems to have been investigated
already.
-Peter