[479] in Tooltime
Re: Readme file for WinNT ScopusClient
daemon@ATHENA.MIT.EDU (Rob Smyser)
Wed Nov 5 15:02:55 1997
Date: Wed, 05 Nov 1997 14:31:53 -0500
To: Steven Wade Neiterman <wade@MIT.EDU>, Peter Ragone <pragone@MIT.EDU>,
tooltime@MIT.EDU
From: Rob Smyser <smyser@MIT.EDU>
In-Reply-To: <v03007808b08645c99565@[18.177.1.22]>
The installer is fine.
It is also true that the customer has to complete the fields in the login
field and the Startup/Package. If that is either fixed or documented in
the readme or something, it's not a show-stopper in the near-term.
Rob
At 11:11 AM 11/5/97 -0500, Steven Wade Neiterman wrote:
>This looks good, thanks.
>
>In the first paragraph, I would add "... you need a database account and
>Oracle SQL*Net".
>
>Can the readme say where to send questions if there is a problem with the
>installer or someone has questions?
>
>If you, Rob and David have completed testing of the installer, I would then
>proceed to send mail to netreq, have them install both the installer and
>the readme.
>
>Thanks,
>
>..Steve
>
>At 4:43 PM -0500 11/4/97, Peter Ragone wrote:
>>Scopus WinNT
>>November 4, 1997
>>
>>Scopus is a help desk application that depends on access
>>to an Oracle database. In order to run this application,
>>you need a database account.
>>
>>A few notes:
>>
>>- This application will work under Windows 95 and Windows NT.
>>
>>- This release of Scopus requires at 5MB RAM for itself.
>>
>>- The Scopus installer automatically creates a "Scopus32"
>> folder on the top level of the selected disk.
>>
>>- The Oracle installer automatically creates an "Orant"
>> folder on the top level of the selected disk.
>>
>>- Install of Scopus program files:
>> 6 MB of disk space required on your hard drive.
>>
>>- Install Oracle SQL*Net files:
>> 25 MB of disk space required on your hard drive.
>>
>>- This application has been tested with SQL*Net 2.1.4.0.4.
>> SQL*Net 2.0x or later is required.
>>
>>- On the Scopus login screen, click on "Options" and enter
>> "SupportTEAMplus" (without the quotes) into the
>> General->Startup->Package field.
>>
>>- Use database instance "helpus" to connect to the
>> test machine and use database instance "helpit"
>> to connect to the production machine.
>>
>>- Because the Scopus Client loads the interface environment
>> when it is started, the client will take about 10
>> minutes to start if used over a Tether connection at 28.8kbps.
>
>
>
>
