[448] in Tooltime
Re: Scopus questions
daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Tue Oct 28 16:46:01 1997
In-Reply-To: <v03020901b07c045c668d@[18.81.0.146]>
Date: Tue, 28 Oct 1997 16:49:54 -0500
To: Barbara Goguen <goguen@MIT.EDU>
From: Steven Wade Neiterman <wade@MIT.EDU>
Cc: tooltime@MIT.EDU
At 4:11 PM -0500 10/28/97, Barbara Goguen wrote:
>Hi Steve. As I am playing with Scopus in preparation to do a student
>training session next week, I am coming up with questions.
>
>Do we plan to use the Message of the Day feature? From what I recall, it
>works fine on the Windows and unix platforms, was just problematic on the
>Mac. Is this true? If we are going to use it, how does one go about
>putting up a message?
David and Peter, can you re-enable the motd (my understanding is that we
disabled it on both the test and production database while the Macintosh
was crashing). Please then test the Macintosh client to see if the motd
has been resolved.
Regarding updating, consultants with maintenance access can use the MOTD
screen to update the message.
>
>The NEW button does fill in text defaults for all required fields EXCEPT
>hardware. It seems to me that it may make sense to be consistent, even if
>somewhat goofy, and fill in a default text string of "hardware" in that
>field too. That way at least the status wouldn't chage back to NEW upon
>hitting SAVE without filling in something for Hardware.
Ok, let's add it to the list. David and Peter, this item is yours. Seems
simple enough, as we default the phone and email field (e.g. PHONE and
EMAIL respectively), let's add a default.
Question for the help desk staff, could we use "unknown" instead of "hardware"?
>
>In the training doc that Esther did, she documents the process for quickie
>logs. She writes, "In the email field type quickie". Why did we decide to
>indicate the "quickiness" of a log in the email field?!
>
Gee, does this work?, It sure sounds strange. The design document says
that the quick button performs a "quick close" on a log. I believe the
quick button was removed at one point (if we really care, this should be
documented in meeting notes on the web).
It's also possible that I am spacing on this item, maybe someone from the
team remembers.
..Steve
