[179] in Tooltime

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Scopus Implementation Meeting July 23, 1996

daemon@ATHENA.MIT.EDU (Steven Wade Neiterman)
Fri Jul 26 14:51:19 1996

Date: Fri, 26 Jul 1996 14:54:27 -0400
To: tooltime@MIT.EDU
From: wade@MIT.EDU (Steven Wade Neiterman)

Scopus Implementation Meeting July 23, 1996

Attending: Lane, Pakulat, Rosen, Sousa, Wade, Willis

Agenda:

1.  Contingency planning and options

2.  Migration planning - Develop activities/schedule chart

3.  Status update - release 1.0b4, issues, machine status,
    documentation, etc.

-----

3.  Status update - release 1.0b4, issues, machine status,
    documentation, etc.

    -  Machine update:
       -  Most of the outstanding items are in Peter Kelley's area

       Action items: Wade will send out notes on current status

    -  Reports Tools:

       Wade has the latest version Brio Query (needs to be installed)
       for review.  This version would allow reports to be generated
       on Oracle Help Desk data.

       Decided that we would check on Crystal Reports before doing a
       demo of Brio Query.  If Scopus can call Crystal Reports (Lynne
       believes this to be true), then this would be better than
       Brio Query.

       Action items:  Lynne to check to see if Scopus can call Crystal
                      reports.

                      Waiting for feedback from Peter Lee on Data Probe
                      (action item from last week)

    -  Release 1.0b4 (Lynne):

       -  Lynne continues to work on 1.0b4 release, see the motd upon
          logging into the Help Desk application for the most recent
          changes.  Recent work on discard messages.

       -  Please _TEST_ the changes in the motd and give feedback to either
          Lynne or send mail to tooltime.

       -  Decided that Lynne would remove credit card information from
          the Housecall section.

       -  Wade has concern on netinstall being tested.  Lynne will consult
          with Larry Egan and Stephanie Mondesire in order to increase the
          amount of testing in this area.

       -  Lynne pointed out that we need to clear out the software category
          field now that we are no longer using it.

       -  Some discussion on need for log history field in the Housecall
          and other children forms.  This should become clearer when
          release 1.0 begins to be used.

       -  Action items:  1.  Tooltime to test recent changes, 2. Lynne to
                         make housecall change - credit card, 3. Lynne to
                         facilitate netinstall testing, 4. Wade to remove
                         constraint on software category.

    -  Inform Team (Brett):

       -  Started to update Oracle with items required to implement Inform
          Team.  Need extra field in mit_logs file, wade to help.

    -  History field search (Brett):

       -  Decided to write Tcl code to capture ONLY the first 2k of characters
          in log file for searching.

       -  Brett to write Tcl code and consult with Lynne.  Wade to change
          database to create new field mit_history_search.

       -  Next week, need to address how the consultant will invoke the
          search.  There are a number of options, including Data Probe.

2.  Migration planning - Develop activities/schedule chart

    Came up with the following list:

    -  Ensure deployment of software (SQL*Net, SNS, Scopus)
    -  Ensure accounts generated and process in place to update/generate
       new accounts.
    -  Perform Filemaker migration (probably over a weekend)
    -  Ensure proper training materials available and some training has
       taken place prior to deployment
    -  Deploy password changing program for Oracle (windows only, looks like
       kpasswd)
    -  Prior to full cut-over, begin using release (1.0b4? 1.0b5?) with
       closed logs for searching, log busting.  This will help with the
       items above (training, stability assurance, software deployment,
       account setup).
    -  Resolve process issues such as who has system administration
       access and the role of the system administrator.

    This is a first draft of the migration breakdown.  Please be ready at
    a future meeting to discuss any updates to this list.

1.  Contingency planning and options

    -  Delayed  (ran out of time) until a further meeting



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